1. Deliver technical training on Kiva and related systems, certifying associates and trainers. 2. Audit training processes to ensure compliance and improve AR floor health. 3. Investigate operational failures and implement corrective actions. 4. Partner with operations leaders to enhance training effectiveness. 5. Coach and support associates and trainers for continuous improvement.

~Trained 500+ associates, enhancing skills and driving performance.~ Conducted audits to ensure compliance, safety, and efficiency.~ Optimized processes by refining training programs and materials.~ Supported cross-functional teams with tailored solutions.~ Experienced in critical roles like QuarterBack, Forklifts and Automated Guided Vehicles.~ Recognized for strong communication, problem-solving, and a results-driven approach.

~Process Assistant: Led process improvements, boosting productivity by 10%. Managed ICQA operations, earning recognition for contributions.~Problem Solver: Reduced inventory errors by 20% through root cause analysis and cross-functional collaboration.~Amazon Floor Monitor: Supported site launch, exceeding 1.3M target. Developed the team, and reduced floor health issues by 15%.~Ambassador: Onboarded and trained new associates, fostering a positive, collaborative work culture.

• Managed Waybill BSO/BI processes, using NAFTA & Manifest to enhance workflow & ensure accurate Importer of Record.• Ensured data integrity by adhering to established procedures and guidelines for seamless regulatory compliance.• Fostered effective communication with team members, supervisors, and clients, facilitating seamless collaboration.

• Managed office operations, scheduled meetings, ensuring efficient time management and communication.• Conducted budget reporting and analysis, providing insightful financial summaries that led to a 10% reduction in expenses and 5% increase in revenue.• Assigned employees to client projects, ensuring operational requirements were met.• Utilized software such as QuickBooks (Payroll), MS Excel, and MS Office to enhance productivity in the agency's operations.

• Responsible for full cycle bookkeeping, reconciling bank statements, and maintaining digital and physical financial records.• Participated quarterly and annual audits, ensuring accuracy and compliance.• Proficiently handled accounts payables and receivables, processing invoices, receipts, and purchase orders.• Demonstrated problem-solving skills in a fast-paced environment, resolving various operational challenges.• Prepared payroll and T4 slips at the end of the year.

~Create lesson plans to improve reading, writing, and speaking skills.~Assess progress and adjust lessons for better outcomes.~Communicate with parents on student progress.~Handle reception duties and administrative tasks.~Maintain a professional and welcoming environment

• Assisting in overseeing the production process, ensuring that it runs efficiently and effectively.• Assisting in scheduling and coordinating employee work schedules and breaks• Coordinating with suppliers to negotiate prices and delivery terms.• Monitoring and controlling inventory levels to ensure that the factory has enough supplies to meet production needs.• Monitoring and controlling expenses to ensure that they are within budget.• Preparing financial reports and analyzing data to identify areas for improvement.