• Conducted regular ISO 14001 and safety compliance inspections, showcasing attention to detail and regulatory adherence • Ensured premises and personnel security through vigilant patrolling, surveillance, and access control, demonstrating risk management principles • Stayed current on emergency procedures, highlighting adaptability for dynamic financial scenarios• Managed reception duties, handled client visits, deliveries, and external calls, emphasizing strong organizational and client-facing skills

• Confirmed consistency of information across all home loan documents submitted by client to ensure a smooth home purchase, refinance, or sale • Diligently maintained a notary journal to accurately document legal information, ensuring strict adherence to regulatory requirements• Provided expert guidance on home loan documents and maintained professionalism in client interactions

• Scanned title documents into SoftPro system for reference by escrow officers• Efficiently cleared a months-long backlog by scanning and processing over 250 documents, each averaging 150 pages, demonstrating exceptional organizational and time-management skills.• Took on responsibility for scanning documents for all Bay Area offices• Once document scanning was up to date, marketed myself to the various Bay Area offices as a notary to meet their clients’ needs

• Completed deliveries on tight timetables to satisfy customer needs• Contacted customers prior to delivery to confirm and coordinate delivery times• Drove as many as 100 miles a day and consistently achieved high customer satisfaction ratings

• Helped customers complete purchases and locate items• Restocked, arranged and organized merchandise• Cleaned store and kept it presentable for customer experience

• Classified field engineer reports for HP Enterprise servers into hardware, software, or firmware issues for quality control• Used JMP statistical software to create weekly product reliability and quality metrics reports for management to identify areas for improvement• Developed PowerPoint presentations from JMP reports for management to effectively communicate strategic insights and updates to business unit directors