➢ Scheduled, communicated and coordinated with dispatch about the units with damages to perform the repairs to ensure the smooth flow of operations on both ends➢ Ensured company policies and procedures were implemented and followed properly in order establish positive work environment➢ Negotiated with suppliers to ensure competitive pricing on parts and supplies and managed inventory. ➢ Planned and prepared work/shift schedule for mechanics➢ Interviewed new mechanics and completed the hiring process➢ Ensured all the truck/trailer units' annual safeties and PMs were done in timely manner

➢ Quoted and negotiated with customers based on different aspects➢ Built and dispatched all the orders received from the customer.➢ Scheduled pickup and delivery appointments➢ Developed and scheduled the route plans and coordinated the same with customers/drivers for smooth order completion➢ Used 3PL to cover surplus freight➢ Answered all queries over the email, phone and in person and prioritized based of situation➢ Addressed the problems proactively and solved them➢ Trained, assigned tasks and managed dispatchers➢ Developed dispatch personnel schedules to avoid service disruption➢ Resolved driver conflicts➢ Communicated and coordinated with the top management to ensure organizational goals and targets were met

➢ Reviewed accounts receivables, accounts payables and payroll➢ Collected fees and payments on overdue accounts➢ Prepared and checked invoice before sending them to the customers➢ Examined and verified the accuracy of work➢ Kept record of the work done for future reference