- Utilize StarRez’s StarQL database to optimize reporting processes and improve efficiency.- Managed electronic records and spreadsheets related to admissions in OneDrive, ensuring accurate data tracking.- Streamlined residence application tracking and updates, room offers and cancellations, through spreadsheets and databases.- Provided support for general inquiries related to residence and application processes, demonstrating strong communication skills.

• Implemented tactical security measures to protect safeguard assets, information, and personnel from threats.• Maintained clear communication and professionalism while addressing security concerns with stakeholders, including clients, colleagues, and members of the public.• Prepared concise incident reports and maintained accurate activity logs for management and law enforcement reference.• Effectively managed multiple tasks and prioritized responsibilities in a fast-paced environment.

• Managed front desk operations, welcoming clients and handling inquiries with professionalism and warmth.• Handled payment processing for immigration services, ensuring accuracy and confidentiality in financial transactions.• Utilized Microsoft Office suite for administrative tasks such as scheduling appointments, preparing documentation, and maintaining client records.• Facilitated client check-ins and check-outs, providing personalized assistance and ensuring a seamless experience throughout their visit. • Supported reservation and booking management systems, updating client information and coordinating appointments efficiently.

- Assisted with building and optimizing the courses page using the Next.js stack, enhancing user experience and performance.- Performed video optimization with FFmpeg and Cloudflare to improve loading times and streaming quality for course videos.- Utilized GitHub Actions for CI/CD pipelines, automating build and deployment processes - Collaborated with the development team using Git for version control and JIRA for tracking issues and project progress.

- Lead the design and development of BizzWorm’s website using React and Figma.- Implemented dynamic and responsive user interfaces for optimal cross-device experiences.- Crafted wireframes and prototypes in Figma, facilitating a collaborative and iterative design process.