• Responsible for inventory of 238 rooms with total revenue exceeding $35,000,000.• Implemented sales strategies resulting in 20% REVPAR growth over first two years and growing market share to 122%• Successfully re-conceptualized F&B and improved hotel GOP by 800 BPS to 38%. • Successfully repositioned W in luxury comp set and running a REVPAR among the TOP 5 hotels in Boston. • Recognized in 2017 as The Hotel of the Year for Distinctive Luxury Brands for Marriott• Recognized in 2015 for Best Overall Leadership by Ownership - Pebblebrook Hotel Trust

• Responsible for inventory of 247 rooms & 18,000 sq. ft. of function space with total revenue exceeding $15,000,000.• Repositioned property post a $13,000,000 complete hotel renovation leading to a 25% RevPAR growth over 2 years. • Successfully launched new Link Café as part of lobby reconfiguration resulting in 40% revenue growth YOY.• Implemented sales strategies to gain back 100 % Market Share. YTD 101.6% RevPAR Index with a positive 8.8% Index change. • Grew group rooms by 30% (4000 rms) allowing for a stronger base on shoulder dates yielding higher ADR midweek. • Cultivated exclusive relationships with new demand generators to counter new supply in the market. • Improved GOP to 36%, 700 BPS improvement over two years.• Established a strong service culture which improved Guest Satisfaction Index from 6.9 to 8.15

• Task force oversight of property while undergoing ownership transition. • Responsible for inventory of 412 room, 35,000 sq. ft. of function space, & 4 Food & Beverage Outlets with total hotel revenue exceeding $27,000,000.• Leading sales strategies in absence of DOSM to maintain properties RevPar Index of 128%.

• Responsible for inventory of 803 rooms, 53,000 sq. ft. of function space, & 4 Food & Beverage Outlets with total hotel revenue exceeding $96,000,000 and GOP exceeding 40%• Hotel was recognized as Hotel of the Year – 2008 for all Westin Brand Starwood Hotels in NAD due to excellence in Revpar Index Growth/ Market Share, Guest Satisfaction, Brand Standard Compliance & Margin Growth. • Hotel has held No1 ranking for RevPAR Index in comp set for the past 5 years and grew RPIPC even while undergoing room renovation in 2011.• Involved in all aspects of forecasting, budgeting, sales strategy meetings & owner relationships.• Participated in the analytical reviews involved with the creation and deployment of the Boston Metro Sales Team. • Instrumental in improving Guest Satisfaction Index from 8.27 to 8.73 & Meeting Planner Satisfaction Index from 4.27 to 4.57 over two years. Improved Tripadvisor ranking of hotel from 37 to 19. Consistently recognized as Best in Class for Westin Brand Convention Hotels. • Launched initiatives to improve productivity in all operating departments by 10% over two years and then maintained costs as occupancy & covers rebounded in 2011. • Have done benchmark reviews for sister hotel on ownership request and made recommendations which would improve GOP % in access of 400 bases points. • Oversight over $18,500,000 full room renovation project.• Partnered with Human Resources in resolving all grievances & arbitrations with local union bargaining unit. Associate engagement scores have grown successively over the last four years. • Led initiatives resulting in Green Seal & Energy Star certification for the hotel. • One of 200 certified mentors for Starwood NAD.

• Created North America Division Starwood Best Practice SPOT– Space Pricing Optimization Tool. Worked with senior leadership of Starwood including Senior Vice President Sales & Marketing & Vice President Revenue Management in the approval, implementation and training development process involved in launching SPOT in NAD. • Built a culture of measurable process improvement through SMART plans leading to efficiencies. • Instrumental in successfully implementing 28 Best Practices resulting in financial benefits exceeding $2,000,000. • Green Belt and Black Belt certified.

• Responsible for inventory of 941 rooms with room revenue exceeding $45,000,000.• Established brand standard training program for Rooms Division while building culture of exceptional guest service.• Developed $75,000,000 2007 hotel budget in Controller’s absence.• Created and executed 2006 and 2007 hotel Capital Plans.

• Responsible for $17,000,000 operation overseeing Banquets, Outlets and Culinary.• Managed Todd English steak house Bonfire. Devised marketing plan; extensive menu planning and costing. • Initiated expansion of F&B services including catered ethnic cuisines, Club Lounge, high tea, 24 hour Room Service.

• Responsible for $17,000,000 operation overseeing Banquets, Outlets and Culinary.• Managed Todd English steak house Bonfire. Devised marketing plan; extensive menu planning and costing. • Initiated expansion of F&B services including catered ethnic cuisines, Club Lounge, high tea, 24 hour Room Service.

• Executed functions up to 2500 people while acting as client liaison.

• Instituted procedural changes resulting in improved accuracy and productivity. Established par levels and developed purchase plan for equipment

• Responsible for room sets and maintenance in 65,000 square feet of banquet space.

• Participated in opening of Arlington Street Restaurant Grill, responsible for breakfast & dinner restaurant, lobby bar, room service and club lounge

• Responsible for ordering, scheduling, training and beverage control. Maintained beverage cost below 18%. Implemented consumption sheets