Highly selective, three-year multidisciplinary honors program with students from Business, Engineering, and Computer/Natural Sciences that focuses on experiential learning through systems design, process improvement, and quantitative analysis projects with real-world clients

• Conducted market research and analysis to identify potential clients and business opportunities, fostering 13% increase in outreach to teachers and administrators in schools• Created and organized marketing materials including flyers and brochures to highlight various costs and coverages for presentations to new clients to support client acquisition• Coordinated and executed marketing campaigns with insurance reps to enhance client engagement and retention

• Welcome, greet, and accommodate 300 guests weekly• Ensure operating standards and guest requirements are met at all times• Exemplify superior service and poise under pressure through body language and communication abilities• Control the flow in the dining room, accommodating all needs, and creating a warm environment for guests• Ensuring all needs were met, and making sure the experience was as pleasant as possible, communicated in time-sensitive situations with the team to solve any potential issues