V4 Telecom is one of the fastest growing Telephone Service Providers in the UK, Republic of Ireland and Australia under parent entity ABI Business Services Limited. V4 is a customer centric organisation focusing on solving specific problems, satisfying specific needs and achieving specific goals for your business.At V4 Telecom we believe that delivering a solution which is commercially viable, comes easy to us, so we place extra care and attention on account management and service levels which helps us to achieve high levels of client retention, which is recognised by all our partners. We understand our marketplace, more importantly we listen and understand your specific needs to provide the solutions that best fit your requirements. V4 Telecom provides independent impartial advice & support for your telecoms with fixed lines, Mobile and bespoke applications; we complete the package with account and device management providing total control of all your telecoms, and of course work closely with you as a valued customer, designing a bespoke service for your exact requirements. For all your telecoms requirements please do not hesitate to drop me call or message.

I am a young, positive and well-balanced individual with very high standards towards work and my professional development. I have enjoyed the challenge of a number of different jobs and have the self-motivation, ambition and skills required to undertake any sales position involved in meeting customer satisfaction and needs including any management and working with high calibre key accounts. Still wanting to learn and to develop my already existing knowledge, I am a very keen to learn new skills from other people and other sources. I am self-driven towards my goals and am very supportive of other people, I believe in teamwork. have now worked for several large businesses which include, cahoots the internet bank for whom I worked over 4 years, Eurotel limited for whom I worked for just over 3 years and have been contracted out to ebay motors in my history of employment, I worked for a company called Beneficial Finance for about three months but soon became to feel and understand that it wasn’t a good choice that I had made due to morals. My true understanding for any business is customer retention and customer care, I believe that if we can get this correct then sales will come naturally, all businesses have competitors however the difference is not on price but on quality and how valued we can make our customers feel, I never think short term but always what is ahead of our next move

Company Position DateSCI Sales/ eBay Motors Senior Consultant/Account manager March 2008 – March 2009I was head hunted by SCI Sales who had found my CV listed on totaljobs.com, they had secured a contract with eBay Motors Pro to employee a Consultant/Account Manager to visit car dealerships who were using eBay Motors to advertise their cars using classified adverts, the emphasis behind this was to educate the dealerships on how the internet operates and how to use all the features available on eBay which would help increase traffic to their listings which in return will lead to more sales being generated. Initially I was recruited to secure existing customers to a contract however due to my background and discussions in my interview the role was changed to the above as we agreed it would make more of a positive impact rather than chasing customers down purely to place them on a contract and talk about cost as our main competitor Auto Trader had already grown a reputation to only contact their customers when their contract is up for renewal or if prices where to go up, we had a idea of being everything that Auto Trader were not. In my first full month in working for the company I was presented with the award of sales person of the month, after 7 months of working for the company I was promoted to senior consultant and was given the responsibility to manage the gold accounts which consisted of companies like, Listers, Peoples Motors, Autoquake, Auto world, and also franchised dealers including BMW, Land Rover, Audi and many more. Within this move I had also secured new business with the likes of the Brindley Group and Renault UK.

telecommunication needs. This role included the following:• To manage my own database of 5000 existing customers, offering solutions and advice on ways forward and on how to make the best use of the technology they have.• To manage the larger customer base which includes the likes of all The Toby Carvery sites in the UK, Holiday Inn Express sites, Rathbone Training sites, and The Best Connections sites.• Making good quality rapport and relationships with existing customers at director level.• Making outbound calls to existing customers on a customer care basis.• Receiving inbound calls to assist with any maintenance or general queries.• Devising plans for customers for their telephone system add-on needs.• Once plans have been accepted to send out proposals and quotations.• To negotiate costs and proposals and then to receive and process orders.• To promote new products and services and assist with marketing campaigns.• To upgrade/replace ageing or obsolete kit or telephone systems that customers may still be using.• To reach daily, weekly and monthly targets.• Training staff in other sales departments• Maintaining service levels.From when I started this role I entered into a team of 5 people, the team now stands with only myself and another colleague to run it.However since the de-sizing of the team we have both been able to still reach the sales target set for the team for when there was 5 of us.Since August 2006 I have been given full responsibility for the day to day running and management of the department.