• Greets clients as the first point of contact and providing quality service to clients with diverse cultural, educational, and socio-economic backgrounds• Arranges outpatient appointments for Rehabilitation services, admitting, discharging, and transferring confidential patient information in various programs and within the hospital• Processes client information in various programs such as Access Manager, HealthNet, and Sunrise Clinical

• Implementation and enrollment of ADP Workforce Now’• Conducting phone interviews, participating in interviews, and conducting reference checks • Preparation of various correspondence including: emails, memos, and event posters• Maintains employee files and records• Assists in activities, events, projects and meetings • Participating in OH&S Committee meetings when required • Developing and updating company policies, terms of references for the social committee, and updating Joint Occupational Health & Safety binders• Building new hire packages • Data entry, filing, and other responsibilities as assigned

• Develops training program and manuals, trained new hires, and interviewed new administrator • Performs a variety of receptionist and administrative duties including typing, filling, responding to enquires by relaying verbal and written messages to clients and staff members• Maintains client and vendor information into computer systems, processed payments, and composed Power of Attorneys for Insurance Brokers • Updates inventory using in-house database software

• Conducted receptionist duties including receiving customer inquiries and making reservations for all cruises• Processes client data, printing and organizing tickets from TJ Software System• Promoting and upselling dinning cruises, conducting on board hosting and other ship duties