Gurpreet Kaur Email & Phone Number

• Managed 15-members from supply chain, finance, and product development teams to quickly incubate out-of-box solutions for building one platform for customer order intake process and building user friendly interface to optimize operational growth, decrease operating costs, and increase overall efficiency.• Implemented Oracle ERP systems with software developers and users from finance and logistics to bring the organization’s disparate technological systems worth $500mn to one platform for seamless revenue generation cycle. The revenue generation exceeded over $250mn in first 9 months and surpassed $1B marking the project as most successful North America program.• Lead the team of software developers and business users to build user friendly interfaces to improve the customer order intake processes; enhanced the existing software for better new product launches; automated order subscription renewal process. The enhancements reduced the time gap between order and shipping by 4 weeks; reducing the cash cycle times by 65%; satisfied 600+ internal user, reduced 800 manual hours spent in reconciliation, and reduced operational cost by 10%.• Increased project efficiency by 60% by ensuring timeliness and team coordination at each project stage. Organized workshops to freeze on business requirements, coordinated effectively with the design, engineering, pricing and finance teams to test the software within schedule and placed a change management team to identify and mitigate risks and create contingency plans

San Diego, California, United States

• Led team of twenty members on projects like enhancement of the software, integration with third party systems etc. to streamline business processes for both refurbished and new products; improved business processes revitalized the order to cash cycle and increased the revenue by 10%.• Worked with finance users to enhance the software to implement the complex pricing strategies to cost the products competitively; build the report on different variables for better negotiation with vendors; resulting in better agreement; reducing the negotiation time and deal approval processing time by 20%.• Lead team of software developers and business users from order management team to build integration with different 3rd party systems for uninterrupted flow of data from 3rd party system to the organization’s system reducing the labor cost by 5%.• Managed software production support team of 5 developers to resolve complex issues and problematic situations faced by business users in daily operations; cut lead time of incident resolution by 20% and reduced total operation cost by 3%.• Collaborated closely with core finance, legal and IT teams and delivered rollout projects across Asia Pacific and US regions to bring the different locations into one system.

Sunrise, Fl

• Handled a project of 8 team members from finance and IT team to implement various promotional marketing campaigns including cross sell and upsell in ERP and CRM systems increasing the revenue by 25%.• Instrumental in project to create custom reports with a team of 12 software developers and order management team. Reports helped managers to analyze market share assessments, and lay strategies for product positioning, new product launches and customer relationship management, resulting in greater effectiveness in operations, achieving a 15% increment in revenues and reducing the bottom-line operation cost by 20 percent.• Mentored 10 in-house employees in Oracle cloud related technologies, resulting in building cultivated tech savvy team which reduced both the number of issues reported and the time to resolve the incidents by 10 percent.

Santa Clara, Ca

• Interfaced with engineering team, business analysts and various stakeholders and successfully brought 30% improvement in sales and fulfillment processes by developing automated tool to create orders in ERP system allowing sales and telecom engineers to negotiate competitively 3G and 4G antenna installations deals with clients resulting in an increased revenue of 15%.• As a Lead, coordinated with finance, logistics and IT team to coalesce the software enhancement and report design leading to its increased adoption by all teams, spearheaded the strategic and tactical planning to implement and define project requirements and clearly communicated these requirements to the respective team. The deliverer-enhanced software enabled better customer order intake processes and drill down reports; effectively decreased revenue cycle time by more than 25% and the order fulfillment lead-time by 1 week.• Established effective change management process with a team of six senior and upper level Product Management and Engineering managers to resolve issues and reduce the transition time to new software system; 2000+ internal users were migrated to new system in eight month and the project was implemented successfully in budgeted time and resources.

Various Locations

• • As part of the Global Oracle Consulting Team, implemented Oracle and CRM solutions at various clients in hi-tech, manufacturing, service industries and delivered the projects within time and budget. With new ERP, clients reduced their revenue cycle and order fulfillment lead time.• Involved in 25+ pre-sales, preparing proposals, and client presentations

Chartered Accountancy, Accounting And Finance

Master'S Degree, Business/Commerce, General

Bachelor'S Degree, Business/Commerce, General