This role consists of working in a team of eight members and supporting Virtualised servers with SAN Storage and 500+ PC’s/Laptops in a 24/7 environment.    I am responsible for managing the UK and International divisions of the business with two major offices in the UK based in Wellingborough and Cambridge along with satellite offices in Harlow and Dover.  I also manage and support offices based in multiple countries .  I play a major role in all IT projects with a keen emphasis on Cyber Security.Tasks and responsibilities include:Writing and implementing IT policies and proceduresProviding additional support in all IT related problemsIT Lead on all IT Security across the Group.  This includes vulnerability scanning, patching and deploying security solutions to end points and serversDesigned, built and fully implemented IT Infrastructure solutions across the Keelings Group.Supporting mission critical applications such as Microsoft Exchange, Active Directory and SQL Servers.Implementation of migration to Cloud services in Azure, Exchange Online etc. Full implementation of firewalls through Layer 2 WAN links and VPN links.  Full implementation of Citrix Netscaler for Remote Login using 2 factor authentication.Using Active Directory to apply and test Group Policies and general housekeepingSupporting and maintaining the anti-virus/spam/cyber security software solutionUsing Veeam and Zerto for Business Backup/DR and ContinuityContinuous project planning in helping the company keep ahead of technology so that they can offer the best services to its suppliers and customers.  Maintaining and supporting the company’s telecommunication from landline to mobile phones.  Other non-IT related responsibilities includeGDPR Champion for the UK and International Businesses.Project managed the re-design of two new offices complete with new electrical/data wiring

This role was a standalone role supporting a 24/7 manufacturing environment for one of UK's largest and well respected commercial print and direct mail providers. Responsibilities included:The deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including hardware, software, and peripheralsSupport of a 24/7, hosted manufacturing based environmentSupport of the IT Service Management Process and adhere to the procedure documents and policiesSupporting the creation and maintenance of an IT documentation library, including system manuals, asset registersMaintaining Server Virtualisation - VMWare ESXMaintaining the HP StoreVirtual devicesMaintaining and managing Veeam Backup SolutionManaging Active Directory, IIS and ISA Proxy ServerManaging and implementing HP Switches and Cisco Firewalls.Managing and maintaining the VPN Connections (client and site to site)As the Company had five plants spread across different Geographic locations it required good organisational skills and attention to detail when resolving or maintaining the systems.I was also tasked with the following projects which were completed successfully Upgrading the network to 10Gbe connectivityInstallation of new Cisco ASA 5505 firewallInstalling additional HP StoreVirtual storage to help migrate the ERP software from Physical Server to VirtualInstallation of new SQL Server 2014Installation of new IIS Server Installation of Exclaimer Exchange to aid with new Company Branding

This standalone role consists of supporting 2 Virtualised servers with 2 additional SAN Storage devices and 70 PC’s in a 24 hour, 7 days a week environment. I also on occasions support our other sites in Harlow, Essex and Holland. Tasks and responsibilities includeWritten and implemented IT policies and proceduresProviding 1st/2nd/3rd line support in all IT related problemsManaging 70 workstations, laptops and tablet and mobile devicesDesigned, built and fully implemented a high availability VMWare Virtualised Network running on two hosts with 2 SAN HP StoreVirtual Devices. This included full migration from Windows 2003 to Windows 2008 and Exchange 2003 to Exchange 2010Supporting applications such as Exchange 2010, Active Directory and an SQL 2010Planned and implemented a migration from Office 2003 to Office 2010 to a number of workstations. Training was also given to the end users due to the change of interface. Full implementation of hardware firewall through a MPLS WAN link and VPN setupExposure to Citrix XenServerUsing Active Directory to apply and test Group Policies and general housekeepingSupporting and maintaining the current McAfee Anti-Virus suite in the company.Using Veeam v7.0 Symantec Backup Exec 2010 and DPM to ensure Disaster Recovery optionsContinuous project planning in helping the company keep ahead of technology so that they can offer the best services to its suppliers and customersMaintaining and supporting the company’s telecommunication from landline to mobile phones. This included successful installation and migration to Blackberry Services (BES) and Android/iOS devices.Hands on approach to building and repairing workstations and laptopsHelped design and build the company Intranet site using SharePoint ServicesCreation of templates for reports for the commercial and admin departments using SQL.

In this role I was part of a team of three people. The main duty was to support and maintain the schools network and was integral in helping the school achieve Technology College status.• 1st/2nd/3rd line support to 450 workstations running Windows XP• Managing 5 servers running Windows Server 2000 and Exchange• Using Active Directory to apply Group Policies• Installing and configuring switches and hubs including installation of Cat5e cabling• Managed the IT network for various long periods of time when the IT Manager was away• Helped the school achieve Technology College Status through innovative ideas and projects• Liaised with Supporting and maintaining SIMS (Schools Information Management System).

I was placed in this role through an industrial placement scheme whilst studying at University. The role was to help support and maintain the schools network. This role proved to be a big learning curve as I was entrusted to manage the network for a period of four months and two other full time technicians. I was controlling finances and was continually involved in strategic meetings with seniorstaff.