Gurpreet Bhamra Email & Phone Number

Leeds, England, United Kingdom

Contract position as a hands on QA Lead working for an Agile delivery consultancy.• Working within a team of 10 developers as a QA Lead of 4 testers to digitise, test and release.• Creating an automation framework for API testing using Postman and Rest Assured.• Conducting API performance testing using Gatling.• Automating Web front-end tests using Selenium WebDriver, ScalaTest and Java.• Working with both Business Analysts and Developers to provide acceptance criteria in the form of specification by example to feed into Behavioural Driven Development (BDD).• Attending and participating in stand ups, planning and sizing sessions, running sprint demos and retrospectives.• Presenting new features to senior internal and external stakeholders.• Running training workshops on best practice testing strategies in order for them to be adopted in other delivery teams.• Increasing test resource by actively being involved in the recruitment and interview process.

Manchester, United Kingdom

Contract position as a senior test automation consultant working within a team of C# developers using the Kanban Agile methodology.• Responsible for code quality on large scale web applications across multiple browsers, languages and devices. • Testing a new version of the SiteCore content management system as part of an international migration project.• Writing automated test scenarios on Visual Studio in C#, Selenium WebDriver and SpecFlow, which were then run in headless mode using PhantomJS.• Reviewing software changes in TeamCity and loading release candidate builds onto test environments using Octopus automated deployment software for .Net.• Working closely with the development team and business stakeholders in order to understand requirements and set expectations for new features to be released into production.• Advising the team on potential changes that could improve the QA function. This included the introduction of a new process to test multiple browsers and devices in a quick and cost effective way.

Manchester, United Kingdom

Contract position as a senior test lead, embedded within an Agile development team, practising scrum. Responsible for the product quality of a Web based fleet management and driver behaviour portal, used by both large insurance companies and their customers to receive automatic crash detection and determine insurance premiums.• Creating test data directly within the MySQL databases to provide real-life scenarios for more in-depth and accurate testing.• API and FTP testing using various open source tools such as Advanced REST client, Fiddler, Filezilla and SoapUI.• Introducing test management software and a creating a re-useable set of regression tests to validate a multi-lingual release candidate across browsers/devices at the end of each software development sprint.• Managing and prioritising defects into sprints, within the Jira software and providing test planning and estimation based on the development changes made to various software components.• Responsible for maintaining and updating an existing test automation suite. This involved expanding the test coverage by coding in C# using the Selenium WebDriver API in Visual Studio and committing changes via SourceTree for GIT.• Contract renewed on three separate occasions due to a high level of performance and value to the business.

Chester, United Kingdom

Hands-on consultant role to introduce testing processes and a quality ethos within the development team and to coach business representatives in order to build up test resource that will ultimately be responsible for signing off new software releases. • Working on a large online banking Website (cross browser/device) and internal support system, including automatic batch processing.• Introducing open source test and defect management tools such as Bugzilla and Testopia in order to create a central repository of regression tests and improve defect logging through to resolution and re-test.• Working with developers to read automated NUnit tests and highlighting system functionality that is not covered.• Building a behavioural driven automated framework for smoke testing using Cucumber, Selenium WebDriver and Ruby.• Documenting and mapping all testing processes introduced and coaching members of the business to effectively become test experts on their software.• Creating the test plan, strategy and tests for up and coming releases and managing resource to conduct the test runs within the suggested timescales and costs.• Contract renewed on two separate occasions due to a high level of performance and value to the business.

Leeds, United Kingdom

Responsible for software product quality within an Agile development team, practising Scrum methodology. Managing the testing processes, whilst continuing to conduct hands on functional testing of core products. Producing release documentation and overseeing the whole process of development changes being released into a live environment.• Managing software product quality, including Websites, back-end SQL databases, business intelligence software, PDA and mobile phone applications.• Working closely with the development team to write and test user stories in Jira.• Producing testing metrics for sprint reviews and retrospectives, including burn down charts and defect reports.• Implementing and maintaining an automation test suite, using behavioural driven tests in Cucumber, Selenium Webdriver and Ruby.• Trialling new and improved testing software and methods to increase test coverage and quality by including cross-browser/platform, exploratory and performance testing.• Communicating with the business and external customers on progress of development, including production of release/training documentation and videos.• Identifying release candidates by studying developer code commits, planning go live dates and overseeing the success of live implementation, out of hours.

Leeds, United Kingdom

Working in the Quality Assurance team to push the organisational shift from User Acceptance Testing alone, to the management of the full testing lifecycle. Researching and imbedding more efficient testing processes and training staff both on and offshore.• Managing an offshore team who were responsible for non-production environments, Quality Center admin and automated testing. • Throughout 2007 completed an intensive 9-week training course in Singapore, studying the VisionPLUS finance platform and used the knowledge to build a full regression test suite. • Promoted the use of Quality Center to project teams across a large financial organisation so that testing was managed centrally. This allowed for a test repository, reporting capabilities and successful defect management.• Automated regression testing, environment checking and test data verification for Mainframe platforms and Web applications. This allowed for more testing to be conducted using less time and resource.• Identified entry and exit criteria for all stages in the software development lifecycle to ensure project work was in a fit state to test. Added milestones, rigour and controls to this newly developed process.

Leeds, United Kingdom

IT Graduate Programme (4 x 6 month rotations) - Working as a Service Manager supporting the delivery of application service levels and system changes. This led onto a Systems Analyst within a project team to manage both systems development/changes and the launch of new products. Further roles included Technical Specialist within the networks/server management team and IT Risk Analyst, reviewing system security and conducting audits for regulatory compliance. • Worked in a diverse and pressurised environment to ensure business critical and urgent IT incidents were resolved within the expected service level agreements and at a minimal cost to the business.• Developed an extensive knowledge of business critical applications and the different resolver groups that support them to ensure timely resolutions to any disruptions in service.• Co-ordinated development and retailer integration testing with a number of large clients to launch a new MasterCard.• Managed IT requirements and cabling for 750 users to move into a new building. The work was completed within a strict deadline and under budget.• Successfully took over the role of a Quality Champion to support and drive Lean Six Sigma process improvement methodologies within the business. This involved the running of training sessions, facilitating project workouts and leading presentations.

Leeds, United Kingdom

Identifying test requirements for projects and carrying out “end-to-end” user testing. Producing fully documented tests, recording of defects and liaising with representatives from business areas and IT to ensure delivery of requirements.• Worked on mainframe finance packages in a test region, to identify new processes incorporated into the existing code.• Visited different business areas to learn the existing processes in order to complete fully accurate user testing.• Attended departmental and project meetings and acted as a point of contact for user acceptance test queries.• Produced documentation in Word, Excel, Visio and PowerPoint to explain the scope of testing and present this to project leaders.• Communicated progress in the form of presentations or meetings to the affected business areas and project sponsors.

Leeds, United Kingdom

Observing customer accounts and providing fast and accurate information in order to authorisation store card transactions for many large clients. • Fully trained to underwrite referred applications for credit.• Worked on a Windows NT4 platform, running various finance packages to assess and predict customer’s financial behaviour.• Provided customers with accurate and up-to-date information on payments, interest calculations, credit limits and spending on their accounts.• Accessed customer information to make fast and efficient decisions when authorising store cards, credit limits and new applications.• Worked both individually and within a team to meet strict deadlines and utilisation times.

Harrogate, United Kingdom

Placement Year - Providing first and second line technical support to a wide variety of users both on-site and throughout a national organisation.• Resolved hardware and software problems on a number of platforms. These included Windows 2000/NT4/98/95, operating on a Novell 5.1 network.• Installed, configured and supported any type of required hardware or software specified by the business.• Trained up to 8 users at a time on new hardware and software applications.• Maintained a large wide area network with tasks such as data backup, disk space, user rights, email and security.• Was responsible for health and safety, support and maintenance of external sites.

Bsc (Hons), Business Information Systems

Btec National Diploma, Electrical And Electronics Engineering

8 Gcses Including Maths & English