Gurpuneet Singh Email and Phone Number
As an experienced CRM Sales Administrator, I have a proven track record of leading successful Salesforce and other transformational implementations and managing complex projects for a wide range of clients. I am passionate about helping business stakeholders and project team members drive growth and achieve their objectives through effective use of technology.My expertise lies in managing process builders and approval process to automate business processes and increase efficiency on project scope, timelines, budget analysis, and identifying risks and issues proactively. I acquired Master's degree in Mechanical Engineering from University of Ottawa, Ottawa, ON, Canada Thrive in pressure situations and the fast-paced environment without compromising quality.Proactive with excellent time management, personal organization and analytical skills. Experienced in handling sensitive work situations as well as confidential information and documents. Can work in a team or independently with less supervision.
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Crm Sales ConsultantRoundassist Jul 2022 - PresentToronto, Ontario, CanadaConfigure and administer Salesforce including: Creation/management of Objects, Fields, Record Types, User Profiles, Roles and SecurityIdentify and escalate concerns that may introduce non-conformance, performance/ stability issues, or unmanaged risksWorking knowledge of Process Builder/WorkflowsExperience in Lightning Page Layout EditorMarketing Cloud, Financial Services Cloud, Salesforce Shield, Partner Community, Communities etc.Significant experience in creating Reports/Dashboards, including custom report typesManage Salesforce data feeds and other integrationsCoordinate the evaluation, scope and completion of new development requestsEnsure comprehensive and appropriate documentation at all lifecycle stagesComplete regular internal system audits and prepare for upgradesAssist in training new users and growing Salesforce capability across the organizationSupport the planning and execution of User Acceptance TestingExperience in financial services or regulated industries is considered an assetAct as a point of escalation for Salesforce support and change requests -
Sales ConsultantThe Taylor Group Jan 2022 - Jun 2022Orangeville, Ontario, Canada -
Sales ConsultantOops Infotech Pvt Ltd Mar 2020 - Dec 2021Chandigarh, India• Establish and build strategies for targeted end-users• Present a firm proposal that demonstrates all benefits and win the business• Negotiate final pricing, delivery, and commercial terms of the digital marketing team • Manage and track the sales and marketing outcome with MS Project & Salesforce• Maintain and increase level of understanding of Salesforce to new team members• Regularly providing product education, assistance, and after-sales support to customers • Travelled up to 25-40% of time within India
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Sales CoordinatorVisions Personnel Services Inc Aug 2018 - Feb 2020Greater Toronto Area, Canada• Manages employees’ daily operations and performance• Designs sales strategies and processes • Generates reports regarding the status of the department• Maintains files systems and database of sales records• Hires and trains new employees• Responds to client concerns • Maintains customer relations and satisfaction -
Graduate Student Research AssistantOttawa Hospital Research Institute May 2017 - Apr 2018Ottawa, Canada Area• Accomplished project: Development of the mobility aid device to support hip movement for transfemoral amputees to be used along with the prosthetic limbs• Performed a challenge job to model hip exoskeleton at higher torque and lighter in weight to assist the amputees• Accomplished material selection for the hip exoskeleton suitable for the transfemoral amputees• Performed calculation to determine the strength of materials, speeds, pressure, and force• Worked on finite element analysis to determine stress, strain, displacement and degree of freedom• Selected a vendor for the components to be used in prototyping the hip exoskeleton meeting the technical specifications -
ProctorUniversity Of Ottawa Apr 2017 - Apr 2018Ottawa, Ontario, CanadaSecure the exam until the student begins the exam sessionAccurately identify the student by photo ID (or other verification, if necessary)Provide a quiet, well-lit area free from noise and distraction and within the supervisory distanceVerify instructional materials (if any) allowed during the exam processReturn all papers, including scratch sheets, exam questions, and the completed examination certificate. If necessary, terminate the exam, confiscate any exam materials and immediately inform the department through email. If there is Improper conduct on the part of the student or any evidence that there has been a violation of the student code of conduct or the examination process. -
Research AssistantUniversity Of Ottawa Apr 2017 - Mar 2018Ottawa, Ontario, Canada -
Teaching AssistantUniversity Of Ottawa Jan 2017 - Apr 2017Ottawa, Ontario, Canada• Performed the following activities with the students: CAD software – Auto-CAD, Solid Works, Microsoft Office (Project, Excel, and Word), CRM• Conducted laboratory classes for Engineering Design course implementing a course curriculum -
Project EngineerJindal Prefab Pvt. Ltd. Jan 2013 - Oct 2014Gurgaon, India• Designed and developed concept of processes for production needs using CRM• Prepared and maintained the detailed bills of materials • Analyzed engineering drawings and specifications to determine project timeline using MS Project• Kept track of the purchases as per the company policies • Organized discussion with customer, supplier and production to maintain data sheet on SAP• Conducted complete inventory of the raw material and final product
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Engineering TraineeH.S. Industries Jul 2012 - Jan 2013Mohali, Punjab• Conducted complete inspection of the raw material and final product using measuring instruments and standardized sheet. • Review drawings and BOM to create the 3D model using SolidWorks using the material listed in the requirement form to manufacture in the 3 axis CNC machine for the completion of job task with for accuracy.
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TraineeSigma Freudenberg Nok Jul 2011 - Dec 2011#B-70 Phase-7 Industrial Area MohaliI was assigned with various projects such as 5-S, SWCS, SMED/Change Over Trolley And Tool Kit, and keeping record of documents
Gurpuneet Singh Education Details
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Mechanical Engineering -
Sri Sukhmani Institute Of Engg. And Technology, Dera BassiMechanical Engineering -
Government Model Senior Secondary School, Sector 35 B, ChandigarhScc -
Mechanical Engineering
Frequently Asked Questions about Gurpuneet Singh
What company does Gurpuneet Singh work for?
Gurpuneet Singh works for Roundassist
What is Gurpuneet Singh's role at the current company?
Gurpuneet Singh's current role is CRM/Salesforce Sales Admin.
What schools did Gurpuneet Singh attend?
Gurpuneet Singh attended University Of Ottawa, Sri Sukhmani Institute Of Engg. And Technology, Dera Bassi, Government Model Senior Secondary School, Sector 35 B, Chandigarh, Chandigarh University.
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GURPUNEET SINGH
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