Gurrattan Singh Makkar Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Connected with 100+ prospects on a regular basis and assessed needs and budgets.- Recommended HVAC, Plumbing and Electrical Protection Plans and explained features and costs to help customers make educated buying decisions.- Contacted customers and prospects to generate new business and achieved 150% sales targets consistently.- Used software such as Five9 and Citrix Workforce to maintain company database with essential account and sales information.

Markham, Ontario, Canada

- Developed strong customer service and product knowledge skills to enhance individual and team performance.- Operated register to process payments and collect cash payment for order totals.- Addressed and resolved customer complaints in a polite and professional manner.- Reduced the drive-thru timings to under 35 seconds each car.- Trained new team members by relaying information on company procedures and safety requirements.- Kept work areas clean, organized, and safe to promote efficiency and team safety.

New Delhi, Delhi, India

- Handled Facebook, Instagram, LinkedIn, Twitter, and Pinterest accounts for 3 different clients.- Prepared content calendars, created, designed, and published content on a regular basis using Photoshop, Illustrator and Canva.- Grew engagement and reach of clients' social media accounts by 300%.- Wrote and published blogs for the clients' websites.- Analyzed and reported the performance weekly.

Delhi, India

- Achieved 220% sales targets by helping 320+ small businesses develop their online presence by selling them customized packages which included website development, social media marketing, SEO and more.- Assisted in developing digital marketing strategies according to customer's needs.- Communicated directly with customers and partners to resolve conflicts and build strong business networks.

Noida, Uttar Pradesh, India

- Counseled 500+ prospects including students & parents and helped them identify the need for better quality education and sold digital learning products to them.- Generated quality leads and managed them using CRM software LeadSquared.- Achieved 180% sales targets with execution of full sales cycle from initial lead processing through conversion and closing.- Handled customer grievances and resolved them in a timely manner.- Monitored service after sale and implemented quick and effective problem resolutions.

Gurugram, Haryana, India

- Collected, arranged, and input information into a database of over 5000+ leads using MSexcel.- Developed Email-marketing campaigns using Mailchimp to promote business and increased sales by 300%.- Managed a team of 100+ interns and performed daily operational tasks.- Prepared sales pitch for interns.

Post-Graduate Certificate In Digital & Content Marketing, Marketing

Post Graduate Certificate In Business Administration, Business Administration And Management, General

Bachelor Of Commerce - Bcom, Business/Commerce, General

Activities and Societies: Member of Entrepreneurship development Cell

High School, Business/Commerce, General