As a quality analyst and trainer at Amazon, I provide excellent support and solutions to customers across various channels and platforms. I have a Master of Business Administration degree from Punjab Technical University, where I specialized in Marketing and Human Resources. I have over six years of work experience in customer service and management roles, including a one-month stint as an Associate at aeroclub woodland, where I handled sales and inventory operations. I have strong skills in Microsoft Office, customer service, and management, and I am passionate about deliveíring quality service and enhancing customer satisfaction. I am also eager to learn new skills and technologies, and to collaborate with diverse and dynamic teams. My goal is to contribute to Amazon's mission of being Earth's most customer-centric company.