• Successfully prospected new clients, analyzing their needs, and proposing tailored accounting and business solutions to enhance overall operational efficiency.• Cultivated enduring relationships with both new and existing clients, ensuring the prompt and successful delivery of services.• Oversaw the entire accounting and bookkeeping function, establishing robust matrices for report generation, and conducting thorough reviews to ensure the accuracy of deliverables.• Effectively communicated financial results to clients, offering insights into variations from set standards or budgets.• Conducted comprehensive research on applicable tax scenarios, providing valuable insights to clients and aiding in the identification of key factors impacting business operations.• Implemented tax-saving strategies and ensured compliance with changing tax laws, minimizing financial risks for clients.• Managed and updated the client database, meticulously tracked time spent on client files, and took charge of monthly invoicing processes.• Actively explored and pursued new business opportunities with existing clients, contributing to revenue growth.• Introduced innovative business development initiatives, resulting in a 25% increase in client retention and expansion.• Led a high-performing accounting team, fostering a collaborative and results-driven work environment.• Conducted regular training sessions to enhance the team's skills in accounting software, ensuring proficiency in the latest industry tools.• Initiated and led process improvement initiatives, streamlining accounting and bookkeeping procedures for increased efficiency.• Implemented DEXT resulting in a 35% reduction in processing time.

• Provide monthly bookkeeping functions to clients including bank reconciliations, payroll, GST / HST returns, and accounts payable entry• Communicate directly and manage relationships with multiple clients about their books; correspond with other individuals involved in the bookkeeping process as required• Ensure that all clients are delighted with our services. Showing the values that include timely and effective communication, meeting committed deadlines and deliverables and providing value through stellar bookkeeping and accounting support.• Taking on the occasional shoebox, getting it organized, and setting up clients to be successful using cloud-based tools• Learning about new technology in the industry and how software apps can help make the bookkeeping process more efficient and streamline workflow• Proactively suggest ways we can improve our client record-keeping• Assist is other bookkeeping and accounting tasks, such as CRA review, when they arise• Some administrative duties as required

• Count money in the cash till at the beginning and end of the shifts to ensure that amount is correct.• Receives payment by cash, credit cards, vouchers or automatic debits whenever required.• Issues receipts, refunds or change to the customers whenever required.• Counting all the three shifts (morning, evening and night) next day and making a bank deposit as well updating the information in our accounting records.• Calculating hourly labour cost and productivity and communicating to the manager.• Doing inventory once a week and placing an order through Tim Hortons portal.• Providing ongoing, specific direction to team members.• Reacts immediately to issues requiring attention during the shift.• Encourages an exciting and fun work environment while motivating team members to meet goals.• Reports to Store manager on team member performance (positive or negative).• Responds to guest in a friendly manner while maintaining an appropriate sense of urgency.• Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situation into positive situation.• Ensures all stores policies are followed during the shift (cash, meal and break & food safety policies)• Completes all required shift documentation (records waste, manager walk thru, store checklist etc.).• Assist the store manager in driving sales and transactions during their shift.• Maintains operational efficiency through use of the work schedule.• Ensures health and safety policies are followed during shift including documentation and reporting of any work-related injuries or accidents.Achievements:• Effective leadership and target oriented with proven results of achieving monthly targets of best customer service, which help my store (Tim Horton) to always come in top 3 stores out of 26 stores in that area.• Consistently exceeded monthly sales targets and maintained an excellent work record.• Certified in food and health safety as well as first aid.

• Auditing expense claim as per Sheridan College policies and procedures.• Calculating mileage and double checking with the mileage on actual form.• Looking for appropriate backup and if not provided, then following up for required documents.• Preparing and posting journal entries.• Bookkeeping of all source documents and other backup for each journal entry posted.• Bank reconciliation.Achievement:• Assisting my manager in making a drastic change in our policy regarding cell phone reimbursement. • Helping full time accounts payable department member in completing their regular job duties during year end.• Providing requested documents by external auditor.