Gurvinder Singh Email & Phone Number

Ontario, Canada

QA Strategical Responsibilities• Responsible for establishing and maintaining a holistic view of the in-effect quality procedures while delivering highly furnished software products and platforms.• Responsible for taking strategic QA decisions and release planning for products under digital experience.• Accountable and responsible for defining quality standards, establishing processes, managing QA resources, and ensuring that quality goals are met across multiple projects/teams.• Overseeing, managing and directing procedural quality execution over multiple products while leading multiple QA teams.• Took ownership of procedures allowing focused test execution with large teams over tight deadlines while maintaining employee sentiment.• Responsible for coordinating testing efforts, developing test plans ensuring the quality deliverables following agile methodology.• Proposed, implemented online repository for QA artifacts accessible to all levels of stake holders enhancing the reporting transparency.• Assisted the CTO, the Director in implementing automation workflow for new products under QA including POC, decision on tools and hiring new automation experts.QA Implementation Responsibilities -• Primary testing activities for 6 product QA lines focusing on test analysis and planning, execution, story estimations, defect management, and coordination with dev and business teams.• Active participant in weekly huddles with senior management to help improve processes to ensure the smooth and quality delivery of products and platform to meet business objectives• Provide mentorship, guidance to team members and collaborate closely with project managers and stakeholders.• Set training goals, cross training sessions to align QA members with initiatives to both career goals and product roadmaps; maintaining forward product growth and career satisfaction.• Act to remove impediments for QA teams by actively participating in the scrum call moving through the day.

Waterloo, Ontario

As a manual tester for multiple web products, was responsible to own the following QA practices integrated into the iterative and collaborative approach of the Agile development process - • Day-to-day activities included, participation in agile ceremonies- sprint planning, daily stand-ups, sprint reviews and retrospectives.• Collaborate with dev and product owners to understand user stories and acceptance criteria.• Collaborate with the teams to define test approach before each sprint and understand the scope of work and identify testing boundaries.• Break down stories into testable tasks and formulate test plans accordingly.• Chalk out test cases based on user stories, acceptance criteria, and functional specifications to have positive, negative, and edge cases defined.• Update test cases as needed throughout the sprint to reflect changes in the requirements.• Execute manual tests and verify that the implemented features meet the specified requirements and acceptance criteria.• Log defects for any issues found during testing and collaborate with developers to resolve them.• Perform regression testing to ensure that new features or changes do not introduce unintended side effects.• Prioritize and execute regression tests based on the impact of changes and the sprint timeline.•Communicate regularly with the director of software development, to provide updates on testing progress, issues, and blockers.• Collaborate with developers and product owners to clarify requirements, discuss defects, and ensure a shared understanding of the application's behavior.• Actively participate in sprint retrospectives to identify areas for improvement, share feedback and suggestions for enhancing test quality.• Stay updated on industry best practices, tools, and techniques for manual testing in Agile environments.• Maintain test documentation, including test plans, test cases, and test results, in a centralized repository.

Noida Area, India

• Led a team of three functional testers to successful completion of all testing plans for Oracle ERP – E Business Suite modules viz. Order Management(OM), Purchasing(PO), Inventory and Service Contracts while providing on going coaching and removing impediments to achieve optimum productivity.• Acted as the Single point of contact for Oracle Testing Competency of Excellence for Xerox Account, WIPRO, Greater Noida.• Captured Traceability Metrics for mapping the daily test progress against time.• Supported Program Manager in creating several test artifacts along with effective resource management.• Identified team's strengths and oppurtunities and led various process improvements.• Coordinate knowledge transfer activities from old vendors/client incumbents.• Ensured test plan design are being mapped, monitor them for indications of current or potential problems, and assist team implement solutions to those.• Test Estimation and Test Release Planning; provide Program Manager guidance in creating test artifacts; capture team capacity hours • Facilitated team breakout sessions with a focus identifying and implementing best practices.• Coordinated extensive knowledge transfer activities from old vendors and clients.• Reviewed end to end test planning activities including design, test efforts estimation, test release planning and successful execution. • Developed and maintained a decision-making process with the project team and worked to develop the spirit of a project team effort.

Gurgaon, India

• Conducted reviews to assess quality assurance practices, software product and applications for several • Spearheaded collaborative sessions with different teams: development, production support to validate and verify bug fixes to reduce the bug count by 65%• Identified and removed impediments to support the Product Owner and the development team in achieving product objectives.• Effectively communicated and managed project expectations to team members in a clear and concise manner. • Developed, peer reviewed and executed test cases for customized applications.• Created and updated test cases against the business requirements and technical specifications.• Manipulated test data using/creating SQL database queries and stubs to replicate the feeds to test system.• Oversaw and executed black box testing, functional testing, Regression testing, System Integration and User Acceptance Test.• Worked extensively on Oracle ERP applications – Supply Chain Management, Order Management, Procurement, Inventory and Service contract Module.• Worked as a proactive part of 17 membered functional team to deliver regression and User acceptance testing implementation for strategic rollout in 3 weeks deadline.

Bengaluru Area, India

• Facilitated and supported cross-functional teams in an Oracle Applications upgrade project for Telia Sonera – Swedish Telecom giant.• Played multiple roles as an Oracle Consultant and Quality Assurance to analyze the business flow quality for order management and purchasing goals.• Actively involved in test case design and execution, bug reporting and end to end testing cycle for telecom and bundle products.• Supported the functional teams for Oracle Setups and configurations for preparing test data and pre-requisites.

Master Of Business Administration - Mba, Hr

Bachelor Of Technology - Btech, Electronica And Communication Engineering