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Guru Krishnamurthy Email & Phone Number
Service Delivery Leader
at
HCLTech
1 work email found
@workday.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Delivery Leader
Location
San Francisco Bay Area, United States, United States
Who is Guru Krishnamurthy? Overview
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Quick answer
Guru Krishnamurthy is listed as Service Delivery Leader at HCLTech, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at workday.com and a matched LinkedIn profile for Guru Krishnamurthy.
Guru Krishnamurthy previously worked as Senior Consultant - Services Strategy & Transformation at Ni (National Instruments) and Sr. Director- Business Strategy & Operations at Workday. Guru Krishnamurthy holds Certificate Of Business Excellence, Executive Education from University Of California, Berkeley, Haas School Of Business.
Company email context
Email format at HCLTech
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{first}.{last}@workday.com
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Profile bio
About Guru Krishnamurthy
Dynamic leader with the ability to formulate strategies, lead change, drive execution to deliver successful business outcomes. Effective leader focused on customer success delivering the highest quality product or service. Extensive expertise in providing management consulting for Executives in globally diverse, complex, matrix-based environments.Highlights of Expertise Strategic Leadership Management Consulting Customer and Client Success Product & Services Business Operations Business Analytics & Problem Solving Building & Leading High-Performance Teams
Listed skills include Service Delivery, Leadership, Quality Assurance, Vendor Management, and 14 others.
Current workplace
Guru Krishnamurthy's current company
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14 roles · 32 years
Guru Krishnamurthy work experience
A career timeline built from the work history available for this profile.
Senior Consultant - Services Strategy & Transformation
CurrentProviding Executive /Management Consulting for Global Post-Sales Services ($90M Business) Transformation strategy and execution. Enabling ROI based Strategic Investment decisions. Leading Strategic PMO: Transformation roadmap creation & Enabling Execution (Portfolio, Services Engineering and Service Delivery), helping improve Business Unit Relationships.
May 2023 - Present
Sr. Director- Business Strategy & Operations
Led Business Strategy and Operations function for Workday Platform & Cloud Engineering Group, enabling the best possible Developer Experience (DX) and Customer Experience (CX) by driving Platform Engineering & Delivery Excellence. Key strategic focus areas included Strategic portfolio Planning, Agile transformation, Developer Support & Operational Readiness.
Aug 2021 - May 2023
Director- Digital Capability & Client Success
Led cross-functional capability and product teams to Improve overall Day 2 client services experience resulting in higher client satisfaction, product adoption (+5%) and renewal rate for large strategic clients. Established client life cycle-based support & engagement model. Improved efficiencies through configurability & streamlining of client demand.
Jan 2020 - Feb 2021
Director- Digital Transformation Strategy & Operations
Enabled strategic prioritization and planning for Optum Rx Enterprise solutions portfolio of Digital Products and Capabilities with a clear focus on Business value. Driving & Tracking Execution, Investments and Impact through a structured Rhythm of the Business.
Jun 2019 - Dec 2019
Sr. Business Program Manager - Digital Transformation Programs
Led strategic Cisco Services technology programs with a clear focus on customer& business outcomes Managed a $120m Services Technology portfolio and drove $10m savings and reinvestment into transformational initiatives. Established innovation and incubation framework for Machine Learning and AI based capabilities with a $15m investment portfolio enabling.
Jun 2017 - Jun 2019
Sr. Manager - Services Business Strategy & Operations
Oversaw Business Operations Management and Led strategic programs with a focus of enabling organizational success for Cisco Services technology groups.Led Vendor management office and delivered $5m savings through optimization and consolidation (60+ vendors to 15). Drove agile adoption efforts through a global program management office. Reduced cost per.
Apr 2012 - May 2017
Director-Global Strategy & Business Operations
Provided global business strategy leadership for a team of 50+ people Led Business Strategy, training, quality assurance, and analytics function for Yahoo Global Customer Service (~1200 employees, 50 products, 15+ languages). Enabled long term support strategy and vendor performance improvement models.
Oct 2011 - Mar 2012
Global Quality & Customer Experience Strategy Lead
Provided corporate leadership for driving quality and customer experience strategiesLed a team of global Quality and Six Sigma experts to implement a service delivery quality framework resulting in 4 points of improvement in Customer Satisfaction for Commercial Tech support. Improved customer experience measurement process that reduced operating costs by.
Jan 2009 - Oct 2011
Group Manager- Quality Strategy & Business Excellence
Defined and delivered a business excellence strategy for the product support delivery center.Led the Business Excellence group providing specialized business intelligence and reporting, quality, and process excellence management services with a goal of achieving customer satisfaction and quality improvements. Cultivated strong relationships with key.
Aug 2003 - Jan 2009
Support Delivery Manager- Consumer & Small Business
Directed 50+ member team providing product support for EMEA home and small business customers.Managed service delivery group, including training, mentoring, and overseeing daily operations. Facilitated with Customer Support operations transition from Ireland to India, assisting with hiring and training new staff. Led special task force charged with.
May 2002 - Aug 2003
Professional Services Delivery Manager
Indicom Softech Private Limited
Responsible for planning and delivery (P&L) of Professional services (Applications development and Infrastructure management). Engagement Manager for key accounts including Compaq/HP
Feb 2000 - Apr 2002
Regional Manager- Channel Strategy & Operations
Managed Channel operations and business with P&L responsiblity for 11 Franchises in the regions of Andhra Pradesh, Northern Karnataka & Southern Maharashtra. Led the Corporate training delivery and faculty development programs
Jul 1996 - Jan 2000
Customer Support Engineer & Technical Trainer
Various Start-Ups
Customer Support for Hardware and Networking
1994 - 1996
~2 yrs
2 education records
Guru Krishnamurthy education
Certificate Of Business Excellence, Executive Education
University Of California, Berkeley, Haas School Of Business
Bachelor Degree, Electronics
Bangalore University
FAQ
Frequently asked questions about Guru Krishnamurthy
Quick answers generated from the profile data available on this page.
What company does Guru Krishnamurthy work for?
Guru Krishnamurthy works for HCLTech.
What is Guru Krishnamurthy's role at HCLTech?
Guru Krishnamurthy is listed as Service Delivery Leader at HCLTech.
What is Guru Krishnamurthy's email address?
AeroLeads has found 1 work email signal at @workday.com for Guru Krishnamurthy at HCLTech.
Where is Guru Krishnamurthy based?
Guru Krishnamurthy is based in San Francisco Bay Area, United States, United States while working with HCLTech.
What companies has Guru Krishnamurthy worked for?
Guru Krishnamurthy has worked for Hcltech, Ni (National Instruments), Workday, Unitedhealth Group, and Cisco.
How can I contact Guru Krishnamurthy?
You can use AeroLeads to view verified contact signals for Guru Krishnamurthy at HCLTech, including work email, phone, and LinkedIn data when available.
What schools did Guru Krishnamurthy attend?
Guru Krishnamurthy holds Certificate Of Business Excellence, Executive Education from University Of California, Berkeley, Haas School Of Business.
What skills is Guru Krishnamurthy known for?
Guru Krishnamurthy is listed with skills including Service Delivery, Leadership, Quality Assurance, Vendor Management, Project Management, Program Management, Strategy, and Enterprise Software.
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