Gurubaran K Email & Phone Number

With over 10 years of experience in IT service management, operations, and consulting, I specialize in optimizing IT infrastructures and aligning technology with business needs. My expertise spans across Microsoft 365 (M365), Azure, Hyper-V, SQL Server, and IT service management, with a strong focus on operational efficiency, security, and service excellence.Key Skills & Expertise:IT Service Management (ITSM): Managing IT service delivery, ensuring high-quality support, and improving incident management processes.Ticketing Management: Extensive experience in ticketing systems (e.g., ServiceNow), resolving incidents, and meeting SLA targets.IT Operations: Overseeing daily IT operations, troubleshooting, and maintaining critical systems to ensure uptime and reliability.M365 & Azure Administration: Administering and optimizing M365 and Azure environments for security, scalability, and business productivity.Hyper-V Management: Managing virtualized environments, optimizing server resources, and improving cost efficiency.SQL Server Management: Managing databases, optimizing performance, and ensuring high availability for mission-critical applications.Third-Party Vendor Management: Managing vendor relationships and ensuring service delivery meets expectations and SLAs.Security & Policy Definition (Intune, Defender, EMS E5): Implementing and defining security policies for enterprise mobility, data protection, and device management.Consultation: Providing strategic IT consulting to help organizations optimize their technology and achieve digital transformation goals.I am passionate about delivering innovative solutions that solve complex business challenges and improve operational performance. Let's connect if you're seeking a seasoned IT professional to drive efficiency, security, and technology-driven success for your organization.