It Supervisor
Saint-Caradec, Bretagne, France
IT : in partnership with the Belgium team, responsible for network administration, data management, service continuity, helpdesk, IT purchasing : € 60 k (Except core network management by Belgium)Management of server park : parameters, support 15 Server Windows version 2008 and 2012 - Physique - Virtual - DC - FPS - MGM - Exchange Active Directory - DNS - DHCP - WSUSManagement of computer park : purchasing, installation, parameters, support 220 Desktops and Laptops Windows 7Management of printing park : purchasing, installation, parameters, support 18 copiers, 38 printers, 30 labellers, 2 plotters Zero paper projets, reduction of copies of 20% in 2 years.Téléphonie : Study, purchasing, installation, parameters, maintenance, user support, flow optimization 9 PABX, brand Alcatel and Aastra - More than 200 fixe posts - More than 50 000 call/month 71 Samsung smartphones with Android 33 numeris lignes, 10 analogue lignes , 16 IP Fax lines, 76 mobile lines € 100 k in annual contract - cost reduction of 50% in 4 years.Banking : installation, parameters, maintenance, user support, optimization of flow and contract 19 users with 3skey certificat, banking security with ceiling and double signature 3 banks, 11 bank accountsHelpdesk : more than 220 usersTraining : user training to increase their productivity - Outlook, Excel, Time managementERP : improvement of process and flow in SAP - Banking - Invoicing - Etc