Lt Cdr Gurvinder Singh (Retd.) Email & Phone Number

New Delhi, Dl, In

Mumbai, Maharashtra, India

India

Business meetings, networking, advisory

Mumbai, Maharashtra, India

As a Senior Manager, I effectively led over 200 team members in the repair and routine maintenance of the main propulsion systems of Indian Naval ships and submarines at various locations in India and overseas, achieving the following results:• Ensured the operational readiness of Naval ships and submarines through a timely preventive maintenance strategy.• Conducted regular training sessions and drills, focusing on safe work practices and fostering a safety-first culture.• Developed and implemented a revised defect investigation and repair strategy, which decreased machinery downtime and conserved numerous man-days.• Finalized rate contracts and Annual Maintenance Contracts (AMCs) with Original Equipment Manufacturers (OEMs) and competent firms to ensure maintenance support for all operational vessels.• Established service contracts with OEMs for prompt repairs and maintenance of ship equipment during refit periods.• Guaranteed the availability of OEMs for urgent maintenance situations by securing emergency contracts.As the head of the two largest manufacturing units of the Indian Navy, I managed the manufacturing operations of an 80+ member team. My primary focus was on delivering quality service while enhancing efficiency and productivity as follows:• Addressed customer inquiries swiftly, whether face-to-face, over the phone, or via email.• Improved the production process by pinpointing and removing bottlenecks and refining operational procedures, leading to a 15% reduction in overall process time.• Managed an ATWP project with a financial scope exceeding 100 crores, involving the supervision of a new machine shop's construction to house various CNC manufacturing machines, thereby boosting production capacity and efficiency.

Karwar, Karnataka, India

In my role as Joint Manager, I was tasked with the prioritization and management of inventory provisioning for warships. My tenure was marked by the following accomplishments:• Accelerated the procurement of urgent requirements via weekly forecasting of procurement cases.• Undertook thorough rationalization and data mapping to achieve complete visibility of stagnant inventory.• Sourced competent Indian firms to advance the indigenization of imported inventories, leading to substantial cost reductions for the government.• Launched a local procurement initiative by applying Selective Inventory Control to 'Class C' items, which guaranteed the timely availability of inventory for the refit cycles of ships and submarines.These initiatives not only enhanced the operational readiness of the warships but also supported the Make in India campaign by promoting local manufacturers and suppliers.

Karwar, Karnataka, India

As the Assistant Manager for the Engineering department on the largest warship, I led a team of over 50 skilled naval technical sailors aboard the Indian Navy's premier Aircraft Carrier. My responsibilities included:- Orchestrating intensive training programs to bolster the team's capabilities, culminating in a highly trained and competent workforce.- Strategically scheduling maintenance to guarantee marine equipment was always fully operational, thereby substantially reducing any downtime.- Facilitating team-building activities and knowledge-sharing sessions to promote enduring and efficient work habits, which enhanced overall productivity and job satisfaction.- Overseeing the punctual completion of refit schedules at dockyards through close collaboration with repair yards and Original Equipment Manufacturers (OEMs), avoiding delays and conserving critical man-hours.- Fostering a culture of zero accidents by regularly conducting safety training, which underscored the significance of safe work practices and secured a safe working environment.

Maharashtra, India

Gurugram, Haryana, India

• Assisted customers with flight bookings, cancellations, and modifications through phone, email, and chat.• Resolved customer complaints and issues related to flight bookings, refunds, and payment transactions in a timely and professional manner.• Provided customers with up-to-date information on flight schedules, prices, and promotions to help them make informed decisions.• Maintained accurate records of customer interactions, feedback, and complaints for future reference and analysis.• Conducted customer surveys and feedback sessions to gather insights and suggestions for improving services and customer experience.• Actively participated in training and development programs to improve product knowledge, communication skills, and customer service techniques.

Human Resource And Finance

Activities and Societies: Placement Committee Co-ordinator, Group Projects and PresentationsFundamentals of Finance, Human Resource.

Marine Engineering Specialisation Course, Naval Architecture And Marine Engineering

Orientation Program, Military Science And Operational Studies

Bachelor Of Engineering - Be, Naval Architecture And Marine Engineering, A

Activities and Societies: Presentations & Seminar on emerging technologies, Cultural Activities, Music Band, Cross Country Runner

Senior Secondary School, Mathematics And Computer Science

Activities and Societies: Cultural Events, Music, Art competitions, Group Presentations, Deputy Head Boy