Gurwinder Kaur Email & Phone Number

Canada

• Steered the orchestration and configuration of virtual machines and storage accounts as an Azure Cloud DevOps Engineer, managing resource groups and enforcing advanced security settings and RBAC within Azure subscriptions to maintain optimal system security and compliance.• Worked on managing common Azure services (Virtual Machine, Database, Storage, Virtual Network, Azure Resource Manager).• Administered and configured Azure DevOps as a Continuous Integration tool and configured Jenkins for doing the build in all the pre/non-production and production environments.• Implemented proactive monitoring strategies using Azure Monitor and Application Insights to identify and rectify issues before they impact users, maintaining optimal system performance and uptime.• Optimized Linux-based Azure environments through automation, streamlined CI/CD pipelines, and maintained security and performance standards.• Configured environment script files and deployed the code to environments (DEV, QA, UAT, PROD).• Performed the tasks of scheduling build automation, building service patch builds, and scripts.• Employed Terraform for infrastructure management and executed scripts, scheduling build automation, and building service patch builds.• Led change management processes to ensure smooth deployments and minimize disruptions, coordinating with multiple stakeholders to align on schedules, risk mitigation strategies, and rollback plans.• Utilized Azure Monitor, Azure Log Analytics, and Azure Network Watcher to diagnose issues, monitor system health, and recommend continuous improvements.• Elevated organizational cloud proficiency and security awareness by 15% by resolving critical Azure service issues and conducting quarterly informative sessions, promptly addressing over 50+ inquiries monthly

India

• Provided technical support for Azure services, troubleshooting, and resolving connectivity, performance, and availability issues, and responded promptly to support tickets and alerts.• Deployed identity management solutions, including Azure AD and Azure SSO, and supported security patch updates and disaster recovery efforts.• Utilized Azure Monitor, Azure Log Analytics, and Azure Network Watcher to diagnose issues and monitor system health, leading to a 25% reduction in system downtime and a 20% improvement in issue resolution times.• Collaborated with engineering, operations, and development teams to design and operate scalable Azure-based systems, resulting in a 35% increase in system availability and a 40% reduction in root-cause issues through effective troubleshooting.• Worked as a Cloud Administrator on Microsoft Azure, effectively configuring virtual machines, storage accounts, and resource groups. Managed Azure subscriptions and resources, including RBAC and security settings, contributing to a 25% enhancement in system security and a 20% increase in resource optimization.• Worked as a Cloud Administrator on Microsoft Azure, effectively configuring virtual machines, storage accounts, and resource groups. Managed Azure subscriptions and resources, including RBAC and security settings, contributing to a 25% enhancement in system security and a 20% increase in resource optimization.• Managed and adhered to SLAs and OLAs, ensuring service standards and expectations were met, leading to a 95% satisfaction rate in service delivery and a consistent achievement of agreed-upon service metrics.

Msc It, Information Technology

Bachelors, Computer Science