Gus B. Email & Phone Number

Chicago, Il, Us

Addison, Illinois

Manage customer accounts daily by scheduling, negotiating and tracing shipments. Specialize in dry van T/L, partials, flatbed and pad wrap shipments.

Dispatch, Customer Service, Tracing, Quoting, Carrier Recruiting, New Business Development & Inside Sales.

Reported to International Supervisor. Scheduled and tracked import freight with trucking companies. Succesfully recruited new drayage companies and negotiated rates. Updated customers daily on status of shipments.

The largest independent toll processor of bright metals in the U.S. with 10locations. Greatly contributed to efficient organization of department and to significantlyimproving customer service and reducing customer complaints.Created and implemented appointment system, which eliminated long delays in loading andunloading of 30 - 40, unscheduled trucks per day.Supervised and assigned work to 4 material handlers. Reported to Plant Manager.Responsible for inspecting inbound and outbound material and reporting discrepancies. Scheduled pickup and delivery appointments, and checked in drivers.

Small Freight Brokerage company dealing primarily with manufacturing businesscustomers.Reported to company Vice President. Located carriers and negotiated contracts at the lowest possible rates for customers. Brought flatbed experience to company creating an additional revenue stream.Managed numerous customer accounts providing quotes, checking status of freight intransport, and scheduling delivery appointments.

Small, family-owned trucking company. Hired in 1996 as Driver. Promoted in1998 to position of Traffic Manager. Promoted again in 2001 to position of Fleet Manager and Broker. Received numerous promotions to positions of increasing responsibility. Supervised 12 drivers and an Accounts Receivable Clerk. Fostered cost improvements by adding additional trucks to the fleet. Successful at recruiting new carriers and increasing sales, while maintaining high rates of customer satisfaction.

Took on additional responsibility in Customer Service, order taking and inventoryrestocking.