As an Assistant Manager at DialHawk LLC, I lead a team of 20+ sales representatives who provide telecommunication solutions to various industries. I have more than a decade of experience in sales, customer service, and account management, and I have acquired multiple skills in communication, negotiation, problem-solving, and leadership.In the last year, we have exceeded our sales targets and customer satisfaction ratings, achieving a 95% retention rate and a 30% revenue growth. I have also initiated and implemented several strategic plans and process improvements to enhance our team's performance and efficiency. I have a GED from Pioneer High School, and I am passionate about delivering high-quality service and value to our clients. My goal is to grow my career in the Call Center industry and to contribute to the success and innovation of DialHawk LLC.