Gustavo Amorim Email & Phone Number

Coimbra, Pt

Manage the Vista Alegre & Bordallo Pinheiro Brands operations in the Nordic, CEE & African MarketsDevelop the business strategy to increase Vista Alegre & Bordallo Pinheiro brand awareness as well as to expand commercial and sales relationships.

Ílhavo, Portugal

Export Sales manager responsible for developing business, and managing clients in Africa, Central Europe and Balcans, for Vista Alegre & Bordallo Pinheiro.

Coimbra E Região, Portugal

Planning and strategySales & Marketing

Budapest

Plan and organize work of the team according to the Service Level Agreement objectives.Identify and ensure implementation of process and system enhancements to continuously improve operationsInterface with the business, find synergies, process improvements and implementation according to business direction.Conduct regular evaluations of team performance against industry standards, individual targets and personal development.Responsible for identifying qualified resources, recruiting and interviewing.

Budapeste

Provide first class customer service by ensuring SLAs are met and development of control points.Responsible for identifying Continuous Improvement areas, efficiency gains and implement process improvements. Responsible for ensuring ISO and OPEX standards are in place and followed by the team. Develop the team in the areas of Customer Service, business and soft skills, knowledge and career progression.Responsible for recruitment, training and development of team members.

Bratislava

Contract controlling for France, Germany, Spain, Portugal and GreeceResponsible for reporting, preparing forecasts, signings and backlog management, setup requests for service. Managing the GTS contract with these countries, with direct contact with local sales representatives.

Bratislava

Ensure proper management of the complaints and handling in a timely manner Monitor workload and distribute tasks to the team.Develop the team in the areas of Client Satisfaction, skills, knowledge and career progression.Responsible for recruitment, training and development, holiday planning, motivating and developing a team ofComplaint Resolution Specialists.Responsible for Sales Operations results, internal stakeholder's communication, preparation and distribution of weekly status reports, and preparation of information for audits and compliance testing.

Bratislava

Preparation of reports for the Ambassador and the Ministry of Foreign Affairs.Representation of the Embassy at government meetings and events.Creation, maintenance and distribution of the Embassy’s newsletter to the Portuguese speaking community.Development of the content for the Embassy’s website: www.embport.skEvent organization (Concerts, exhibitions, meetings and briefings).

Reporter at Antena 1

Post-Graduation, General Sales, Merchandising And Related Marketing Operations

Postgraduation in the area of sales director. Learning and developing skills as a sales director. Other areas of development: KAM, Trade.

Licentiate Degree, Journalism