Augusto Salvatore Eugenio Bressan Email and Phone Number
Retail Operations Supervisor and Expert Travel Consultant with over two decades of experience in the Travel and Tourism industry, I possess a wide range of skills that enable me to provide exceptional service to my clients. My proficiency in communication, Amadeus and Sabre GDS systems, world geography, and global destinations, coupled with my expertise in leisure travel planning, allow me to offer tailored solutions to meet my clients' specific travel needs. I am a master at client relations, teamwork, time management, and critical thinking, which guarantees a hassle-free travel experience for my clients. My fluency in English and Italian, combined with intermediate proficiency in Spanish, enables me to communicate effectively with individuals from diverse backgrounds. I have also supervised customer relationships and retail operations, which highlights my astute managerial skills. I am conversant with advanced Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook, as well as Sage (accounting software). You can trust me to deliver the best travel experience, tailored to your needs.
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InstructorIbt CollegeToronto, On, Ca -
InstructorIbt College Jan 2024 - PresentToronto, Ontario, CanadaTravel & Tourism Instructor -
Retail Supervisor / Travel ConsultantRome Travel Agency Inc. Jan 2023 - PresentToronto, Ontario, CanadaOffice Retail Supervisor and Travel Consultant.Main Duties: - Supervise and co-ordinate staff. - Assign sales workers to duties and prepare work schedules. - Sell travel products to customers. - Resolve problems that arise, such as customer complaints. - Maintain specified inventory and order merchandise. - Prepare reports regarding sales volumes, merchandising and personnel matters. - Hire and train or arrange for the training of new sales staff.
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Travel ConsultantRome Travel Agency Inc. Oct 2018 - Dec 2023Toronto, Ontario, CanadaMain Duties: - Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products. - Plan and organize vacation travel for individuals or groups. - Make transportation and accommodation reservations using computerized reservation and ticketing system. - Sell single fare tickets and package tours to clients. - Promote particular destinations, tour packages and other travel services. - Investigate new travel destinations, hotels and other facilities and attractions. - Provide travel tips regarding tourist attractions, foreign currency, customs, languages and travel safety.
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Supervisor Charter Sales And OperationsAlba Star Airlines Apr 2014 - Jan 2018Catania, ItaliaMain Duties:- Supervisioning of all aspects of Charter flights from initial sales to post flight operations in collaboration with other departments (operations, accounting, aircraft management, crewing and handling).- Providing excellent customer care services and promoting Alba Star’s reputation and brand.- Supporting Alba Star’s marketing initiatives to create new charter sales opportunities.- Working with operation and marketing dept. to make new sales proposals to client.
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Supervisor Charter Sales OperationsItaly Aviation Service S.R.L. Dec 2007 - Jan 2018Catania, ItaliaMain Duties:- Supervisioning of private customers and Tour Operators reservation/booking of Charter Flights in collaboration with Italy Aviation Service’s other depts. (Accounting, Operations, Crewing)- Providing excellent customer care service to private clients and Tour Operation.
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ReceptionistAres Hotel May 2004 - Apr 2005Catania, ItaliaResponsabilities: - Greet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around the office. - Announcing clients as necessary. - Helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs. - Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans. - Preparing meeting and training rooms. - Answering phones in a professional manner, and routing calls as necessary. - Assisting colleagues with administrative tasks. - Performing ad-hoc administrative duties. - Answering, forwarding, and screening phone calls. - Sorting and distributing mail. - Hiring, managing and developing the junior administrative team. - Provide excellent customer service. - Scheduling appointments.
Augusto Salvatore Eugenio Bressan Education Details
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Business, Management, Marketing, And Related Support Services -
International Institute Of Travel & BusinessTravel Consultant -
Istituto Tecnico Commerciale Carlo GemmellaroRagioneria - Accounting
Frequently Asked Questions about Augusto Salvatore Eugenio Bressan
What company does Augusto Salvatore Eugenio Bressan work for?
Augusto Salvatore Eugenio Bressan works for Ibt College
What is Augusto Salvatore Eugenio Bressan's role at the current company?
Augusto Salvatore Eugenio Bressan's current role is Instructor.
What schools did Augusto Salvatore Eugenio Bressan attend?
Augusto Salvatore Eugenio Bressan attended Sault College Of Applied Arts And Technology, International Institute Of Travel & Business, Istituto Tecnico Commerciale Carlo Gemmellaro.
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