Gus Macfarlane

Gus Macfarlane Email and Phone Number

Chief Operating Officer | Transformation | Strategy & Innovation | Commercial Operations | Experienced both Provider + Client | Vendor Management, Outsourcing and Procurement | NED | Veteran @ Rimes
Gus Macfarlane's Location
London, England, United Kingdom, United Kingdom
Gus Macfarlane's Contact Details
About Gus Macfarlane

I'm a proactive strategic transformation and business leader, with extensive commercial experience, underpinned by detailed technology, finance, innovation, Sales and GTM, governance and complex programme management knowledge and skills. An accomplished professional with demonstrable success in driving business excellence, strategic planning, growth, cost saving and transformation globally across multiple sectors. Detailed experience in offshoring and outsourcing.With a wealth of experience in executive leadership roles spanning multiple sectors. Throughout my career, I have consistently demonstrated a strong ability to optimise business processes, streamline operations, build for growth, automate and maximise profitability whilst fostering a culture of innovation and collaboration.My leadership philosophy centres on empowering teams to adapt to market dynamics and focus on sustainable growth through a combination of strategic vision and hands-on guidance. By implementing best practices in organisational development, foundations for growth and change management, I have successfully led cross-functional teams to overcome challenges, deliver growth and achieve key objectives.I am deeply committed to driving business transformation initiatives that align with strategic objectives and deliver measurable results. Whether it is implementing new technologies, automation, restructuring operations, or entering new markets, I leverage my expertise to drive positive change and drive long-term value creation. In addition to my strategic acumen, I excel in building strong relationships with internal and external stakeholders, driving alignment and fostering a shared vision for success. I have experience on both the Client Side and the Provider Side and use my own knowledge and experiences to enhance those around me. My collaborative leadership style enables me to navigate complex business environments and deliver results in high-pressure situations. I have a strong foundation in growth from delivering organic growth to new business underpinning all aspects of Sales and Go To Market, and build the operational platforms to support growth. As a forward-thinking executive, I am passionate about driving innovation and spearheading initiatives that position organisations for long-term success in ever-evolving market landscapes. I am committed to driving excellence, fostering a culture of continuous improvement and a growth mindset, and delivering tangible value to stakeholders.

Gus Macfarlane's Current Company Details
Rimes

Rimes

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Chief Operating Officer | Transformation | Strategy & Innovation | Commercial Operations | Experienced both Provider + Client | Vendor Management, Outsourcing and Procurement | NED | Veteran
Gus Macfarlane Work Experience Details
  • Rimes
    Chief Operating Officer
    Rimes Sep 2024 - Present
    New York, Ny, Us
    Chief Operating Officer
  • Hudson&Hayes
    Non Executive Director And Strategic Advisor
    Hudson&Hayes Jan 2024 - Present
    London, Gb
    Digital transformation, process improvement, automation and AI readiness - www.hudsonandhayes.co.uk
  • Barclays
    Managing Director - Transformation, Strategy And Innovation
    Barclays Aug 2020 - Dec 2023
    London, Gb
    In this role, after defining and successfully executing, I now manage the direct implementation of vendor portfolio transformation. I delivered the Transformation during a substantial growth period, amidst COVID-19. I focus on enhancing efficiency, quality, and cost-effectiveness in our global technology operations, overseeing a workforce of 10K and managing a portfolio worth £2B. I strategically align and optimise key partners, including Accenture, IBM, Capgemini, EY, and Deloitte, with multi-year objectives to bolster delivery capability and drive organisational change. I oversee supplier innovation projects and manage a £30M fund, I ensure strict adherence to global compliance standards and run Group spend control governance for Technology.Furthermore, I successfully saved £92M in cost, reduced exposure to risk, and boosted customer satisfaction by 56% through meticulous analytics and insights-driven enhancements in operations. I saved £64M in cost by strategically sourcing Tech and Ops services and consulting for workforce revitalisation. I led programme management and the delivery of crucial strategic changes by leveraging various methodologies. In 2020, I effectively implemented operational resilience for the 'Always on Bank' initiative.I also accomplished seamless finance transformation by streamlining group financial planning and allocation rules across 27 countries in 2021. Operations I Transformation I Vendor Portfolio Management I Financial Analysis I Strategic Sourcing I Complex Programme Management I Regulatory Compliance I Data Analytics I Partnership Management I Operational Resilience I Technology I RPA I AI I Cloud I ML
  • Barclays
    Managing Director - Chief Operating Officer - Group Technology And Innovation
    Barclays Jun 2019 - Aug 2020
    London, Gb
    During this time, I formulated and executed a cutting-edge operating model, vision and portfolio strategy aimed at fostering group-wide technology and innovation at scale and pace within a robust control framework. I oversaw P&L management, directed a team of 500, managed global technology operations, Innovation lifecycle management and property and facility operations, and refined processes to support the bank's growth strategy. Furthermore, I restructured product lifecycle management from acquisition to deployment, emphasising Total Cost of Ownership (TCO) principles. In response to an FCA red rating, I intervened to rescue technology application development. I minimised £80M in technical debt through effective technology transformation initiatives, automation, cost efficiency, and the cultivation of an agile and customer-centric culture. Moreover, I completed the successful delivery of large-scale programmes, investment opportunities, new product development and technology implementation. I achieved savings of £40M through decommissioning.
  • Barclays
    Managing Director - Chief Operating Officer - Group Innovation (Including Rise)
    Barclays Aug 2017 - Aug 2020
    London, Gb
    Whilst working as Chief Operating Officer, I took charge of the entire Group Innovation Operations, programme lifecycle, from ideation to business integration, risk management, regulatory compliance, contract negotiation, business management, P&L ownership, driving sales both internal and external of the Rise Platform, property/facilities management, and procurement. As a liaison between Barclays Innovation and government and regulatory bodies, I facilitated seamless communication and collaboration. My efforts strengthened Barclays Group innovation for commercial success by maximising opportunities, delivering tangible value, mitigating risks, and nurturing investment prospects. I oversaw seven global innovation centres housing over 250 FinTech companies and subsequent sales activity. I also employed a range of innovation initiatives, including Accelerators, Hackathons, and POCs, to position Barclays as a pioneering force in innovation whilst upholding strict risk management protocols in a highly regulated environment.• Responsible for governance and control of Investment Portfolio • Chairs – Governance, Compliance and Control committee, Innovation Forums and FinTech Delivery Panel. • Represent Barclays on All Parties Parliamentary Group on Artificial Intelligence. • UK Government and regulator liaison.
  • Beem
    Non Executive Director
    Beem Jan 2020 - Dec 2023
    London, Greater London, Gb
    BEEM protects and monetises all forms of digital visual content
  • Experian
    Managing Director, Commercial Operations
    Experian Jul 2013 - Aug 2017
    Costa Mesa, Ca, Us
    Commercial Operations Director & Strategic Client Director (Top Two UK clients) | UK&I, (2013 – 2016)During my time with Experian, I led a team of 180 staff and oversaw end-to-end commercial operations driving growth, revenue and profit whilst effectively managing risk. In this capacity, I delivered large growth opportunities to the firm, growing our top two clients substantially. I supervised the commercial provision of data, technology, and consultancy services to a diverse client base. Moreover, I handled various intricate commercial functions, strategic pricing, corporate finance, complex contract negotiations, management and settlement, partnerships, product development, brand and marketing, procurement, business continuity, resilience, and complex programme management. I also significantly drove sales and GTM and bolstered UK&I client relationships, securing contracts worth a total of £220M. Through the implementation of a new strategic operating model, I achieved cost savings, efficiency improvements, and performance gains focusing on GTM. I expanded businesses and mitigated risks across all divisions, covering credit services, decision analytics, identity and fraud, and marketing and consumer services within the banking, financial services, and telco sectors. Moreover, I successfully negotiated numerous complex multinational agreements, including those for software, data, and consultancy services. By improving efficiency and broadening Experian's offshore commercial capabilities, I delivered savings totaling £30M.I successfully developed and automated a Commercial Contract Management platform (1M contracts globally).
  • Pracius
    Ceo, Founder - Pracius
    Pracius Jul 2006 - Jul 2013
    Founder and Managing Director, Management Consultancy and Resilience and Risk Management Software Company. Successfully invented, developed and took to market Business analysis, Resilience, Crisis Management and Risk Management Software and Gaming solutions. Clients included: BP, Sky, Lloyds Register, Vodafone and others.
  • Transcom
    Global Commercial Director
    Transcom Jun 2008 - Dec 2012
    Stockholm, Se
    During this tenure, I supervised commercial operations and conducted multinational contract negotiations, GTM and Sales, cultivating client relationships, and overseeing procurement activities to enhance operational efficiency and strategic alignment. I managed governance, compliance, operations, programmes, and procurement to uphold organisational integrity. I optimised opportunities whilst strategically balancing profitability against risk.In leading strategic procurement initiatives, I directed the acquisition of telephony, technology, property, and equipment, managing a budget of £30M. I successfully secured global outsourcing contracts in banking, financial services, and telecom sectors, ranging from £10M to £100M in value.
  • Sky
    Head Of Commercial
    Sky Jan 2000 - May 2006
    Middlesex, England, Gb
  • Uk Ministry Of Defence
    Operations Officer, 1St Battalion, The Royal Scots, The Royal Regiment
    Uk Ministry Of Defence 1995 - 1998
    London, Gb
    Operations Officer - Airmobile
  • Marine Harvest Group
    Assistant Operations Manager, Torridon Farm
    Marine Harvest Group 1992 - 1995
    Bergen, No

Gus Macfarlane Skills

Program Management Management Management Consulting Business Strategy Strategic Planning Leadership Change Management Business Analysis Procurement Outsourcing Operations Management Business Continuity Risk Management Negotiation Stakeholder Management Project Management Business Transformation Commercial Management Business Operations Project Planning Team Leadership New Business Development Business Planning Process Improvement Strategic Sourcing Performance Management Crisis Management Project Delivery Coaching

Gus Macfarlane Education Details

  • The University Of Edinburgh
    The University Of Edinburgh
    General Business Strategy
  • University Of Aberdeen
    University Of Aberdeen
    Forestry
  • Cima
    Cima
    Accounting And Business/Management
  • Business Continuity Management Institute, Bcm Institute
    Business Continuity Management Institute, Bcm Institute
    Business Continuity And Risk Management
  • Cips - The Chartered Institute Of Procurement & Supply
    Cips - The Chartered Institute Of Procurement & Supply
    Procurement & Supply
  • George Heriot'S School
    George Heriot'S School

Frequently Asked Questions about Gus Macfarlane

What company does Gus Macfarlane work for?

Gus Macfarlane works for Rimes

What is Gus Macfarlane's role at the current company?

Gus Macfarlane's current role is Chief Operating Officer | Transformation | Strategy & Innovation | Commercial Operations | Experienced both Provider + Client | Vendor Management, Outsourcing and Procurement | NED | Veteran.

What is Gus Macfarlane's email address?

Gus Macfarlane's email address is gu****@****ian.com

What is Gus Macfarlane's direct phone number?

Gus Macfarlane's direct phone number is 44 20 8573*****

What schools did Gus Macfarlane attend?

Gus Macfarlane attended The University Of Edinburgh, University Of Aberdeen, Cima, Business Continuity Management Institute, Bcm Institute, Cips - The Chartered Institute Of Procurement & Supply, George Heriot's School.

What are some of Gus Macfarlane's interests?

Gus Macfarlane has interest in Offshoring Specialist.

What skills is Gus Macfarlane known for?

Gus Macfarlane has skills like Program Management, Management, Management Consulting, Business Strategy, Strategic Planning, Leadership, Change Management, Business Analysis, Procurement, Outsourcing, Operations Management, Business Continuity.

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