Gustavo Ramirez Perez

Gustavo Ramirez Perez Email and Phone Number

Customer Care Specialist. Organization Management Professional @ Jetpacks!
Gustavo Ramirez Perez's Location
Buenos Aires, Buenos Aires Province, Argentina, Argentina
About Gustavo Ramirez Perez

Hello! I'm an expert customer service specialist, also with intercultural experience in non-profit management, and civil society activism.Based in Argentina, I am constantly taking steps forward in my professional and personal development. I am interested in enterprises that contribute to the quality of life of people, utilizing the best methods to promote good causes, products, and services.I am passionate about my work and life itself. I am equally happy and productive working in virtual and remote environments as well as in direct contact with the public. For me, the most important thing is to contribute and feel helpful, serving a respectable organization where I am creating something relevant, useful, interesting, and - definitely - fun!Every job or business I have been involved in has been based on my creative and outgoing personality, my intuition, my negotiating nature, and the pleasure I get from engaging in social and intellectual activities.I would describe myself as a rather social introvert! I am eloquent, intuitive, confident, creative, empathetic, and loyal, and I have a well-balanced vision between tactics and strategy, which helps when I'm leading a team.My favorite activities are those in which I can appreciate human values, culture, and nature, such as travel, gastronomy, outdoor walking, movies, and social life in general. I love sharing ideas about religion and politics with people from diverse perspectives.

Gustavo Ramirez Perez's Current Company Details
Jetpacks!

Jetpacks!

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Customer Care Specialist. Organization Management Professional
Gustavo Ramirez Perez Work Experience Details
  • Jetpacks!
    Senior Customer Support Specialist
    Jetpacks! Feb 2024 - Present
    United States
    Providing support to client project management, coaching individual and team performance, interviewing and training new hires, coordinating relationships and daily tasks between the team and the company management, while continuing in customer service ad hoc tasks, providing support to clients, customers and dispatch team through live chat, emails and phone calls.https://www.bettertrucks.com/
  • Jetpacks!
    Customer Support Specialist
    Jetpacks! Feb 2023 - Present
    United States
    Dedicated to BetterTrucks; Providing support to last mile parcel delivery clients and final customers through inbound and outbound emails, phone calls and chats. Reporting incidents, resolving issues, answering inquiries, providing updates and general assistance to all stakeholders, processing claims and helping to build an amazing team!
  • Transport And Logistics Companies
    Customer Care Specialist
    Transport And Logistics Companies Apr 2021 - Dec 2022
    California, United States
    Main liaison with stakeholders in organizing moving, transport and logistics operations in the United States. Customer service ad hoc tasks. Taking and making phone calls. Managing, writing and processing emails. Data entry. CRM. Reporting to management. Appointment scheduling and management.
  • Autostar Transport Express
    Customer Service Agent
    Autostar Transport Express Jun 2019 - Mar 2021
    United States
  • Snat
    Marketing
    Snat Feb 2018 - Apr 2019
    Argentina
    Responsible of marketing strategic planing and executing marketing actions and operations. Managing social networks and e-commerce platform. CRM, inbound sales and Customer Journey
  • Co-Creator, Producer And Commentator
    "Somos Ciudadanos" Dec 2017 - Dec 2018
    Gran Buenos Aires, Argentina
    Radio show broadcast by FM Milenium 106.7 dedicated to the civil society and civic values
  • Oxfam Ireland
    Public Campaigns Team Coach
    Oxfam Ireland May 2016 - Dec 2016
    Ireland
    Supervising and Coordinating groups of Campaigners (promoters), providing permanent coaching and performance support. Participating in the organization of promotional activities such as the participation of the department in major events or arranging logistics for presence in tactical sites in order to generate public impact. Engaging members of the public with the cause.
  • Oxfam Ireland
    Public Campaigns Team Leader
    Oxfam Ireland Jul 2015 - Dec 2016
    Irlanda
    Leading teams of campaigners (promoters) in engaging members of the public, presenting to them the initiatives and actions of the organization and inviting them to subscribe to the database. Contributing with the rest of the department in organization of logistics, providing performance feedback and reviews, and maintaining records in order.
  • Oxfam Ireland
    First Engagement Campaigner
    Oxfam Ireland May 2015 - Dec 2016
    Dublin, Ireland
    Engaging members of the public with activities and actions in support of the Organization's causes.
  • Oxfam Ireland
    Fundraiser
    Oxfam Ireland Sep 2014 - Dec 2014
    Dublin, Ireland
    Door-to-door fundraiser
  • Amnesty International
    Fundraiser
    Amnesty International Apr 2014 - Aug 2014
    Dublin, Ireland
    Direct Dialogue Fundraising
  • Tourism Companies, Hotels, Pr, Publishing, Advertising Agencies, Conventional Media
    Relevant Previous Experiences And Endeavours
    Tourism Companies, Hotels, Pr, Publishing, Advertising Agencies, Conventional Media Jul 1998 - Nov 2013
    Venezuela And Colombia
    Marketing, Management and Sales in Tourism Industry, Website Content Production, Media, Professional Photography Production, Editorial Production / Publishing and Advertising. Public relations. Personal Brand Coaching. Radio Production and Hosting. Event Planning. Social Sciences Research. Teaching. Corporate Social Responsibility Consulting. Writing, Translation and Text Correction.

Gustavo Ramirez Perez Education Details

Frequently Asked Questions about Gustavo Ramirez Perez

What company does Gustavo Ramirez Perez work for?

Gustavo Ramirez Perez works for Jetpacks!

What is Gustavo Ramirez Perez's role at the current company?

Gustavo Ramirez Perez's current role is Customer Care Specialist. Organization Management Professional.

What schools did Gustavo Ramirez Perez attend?

Gustavo Ramirez Perez attended Universidad Católica Andrés Bello, Universidad De Los Andes (Ve), Instituto Universitario De Tecnología Antonio José De Sucre, Various Institutions.

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