Gustafani Fabio Email & Phone Number

West Jakarta, Jakarta, ID

Indonesia

- Issued, reissued, name correction, preflight, refund for airlines Ticket using GDS system (sabre,amadeus,galilleo)- Handling customers via email, chat, and call- Ensures customer satisfaction - Giving solutions over ticket airline cases to customer

Central Jakarta, Jakarta, Indonesia

- Issued, and reissued airlines ticket using GDS system (Abacus, Amadeus, Galilleo)- Ensures target is completed accurately and to the satisfaction of thecustomer.- Use English in work as the main language to handle overseas clientsand escalation to overseas teams

Pangkalpinang, Bangka-Belitung, Indonesia

• Responsible for handling customer complaints by phone or in-person
• Responsible for providing solutions to customer problems such as damage cases, insurance claims, and miss routes
• Responsible for coordinating with other branchesSkills: Handling Customer Complaint · Communication · Customer Service · Problem-Solving Capabilities · Analytical Skills

Bandung, West Java, Indonesia

Contribute at all external affairs department programs