Achievements include:*** Developed extensive KB for Service Desk *** Managed multiple vendor contracts and services always negotiating for favorable rates and upgrades including a year free of service from one vendor... twice*** Reduced spend with one wireless carrier by almost 50%*** Received multiple awards from users and management for performance*** Managed printers, conference rooms, desktop technologies, wireless accounts, storage SaaS, conferencing SaaS, computer and laptop leasing, ITSM, CRM, Adobe, and other various softwares*** Implemented adoption of a software solution to keep our core data methods intact saving an estimated $200,000 in the first year after a significant change in Windows that impacted our business*** Coordinated and ran CAB (Change Advisory Board) Control meetings for global operations using ITIL standards*** Assisted with data center move*** Received several references here on LinkedIn from peers, managers and direct reports

GREAT group and company! If you are an IBRC customer you know how great they are to work with.Great chance to mix all the things I love! IT Services, supporting businesses with software, hardware and network support. Also help with moves - running, testing and terminating cable CAT 6 and COAX - setting up racks and servers. Further have the opportunity to work as a telecom agent, representing the telecom industry I know so well. Truly able to finally focus exclusively on the customer and provide and recommend what services are best for them at each location. Achievements Include:*** Improved carrier-agent footprint, specifically with CenturyLink, but represented Comcast, CTL, XO, Integra and others*** Served as technical advisor for computers, servers, security systems and carrier services*** Configured on premise PBX systems*** Imaged computer systems*** Installed and configured on premise video security systems, fixed and PTZ camerasI have a technical sales reputation of keeping my eye on the customer. Love getting in there and working on infrastructure, troubleshooting problems and repairing, replacing and installing hardware and software and upgrades

Always focusing on winning strategies for my customers. ConvergeOne is one of the largest Avaya Dealers and Integrators in the country. You may have know them through Sunturn or Mountain States Networking or nationally as NACR. There is much more to the C1 portfolio, but let's focus on problems and solutions. Was part of a company-wide RIF after many company acquisitions created much overlap. Great experience - sad to part ways, but glad to have made many friends along the way.Offerings and expertise included:*** Contact center solutions *** SaaS offerings, Microsoft O365 and hosted voice*** Firewalls, load balancers and networking equipment*** Closed $1.4 million in business

Returned to the same group I left 2 years previous. Glad to be back - I am very impressed with how many great changes have happened since the acquisition of Qwest - a very different, more responsive and competitive company. EXCITING!As always I continue to focus on the needs of my customers - I just now have more tools and ways to make a difference for them than ever before!Offerings and expertise included:*** Bonded T1/T3 conversions to fiber*** Private and public fiber-to-ethernet*** Toll Free*** Data Center (CTL owned 13 data centers at the time)*** SaaS including O365

Great source for weekend work. Satisfies my gear-head nature and lets me be around a lot of guys who have a lot to teach me about network, software, systems and life. Call center environmentAchievements include:*** Skills and privileges with over 6 different customer accounts*** Federal Security Clearance*** Remote tools mastery*** Maintained excellent records and ticket management*** High performance in first call close tickets

Foster and honor business and partner relationships. Great company for great Internet installed in just a few days in the Layton to Payson and Tooele to Heber areas. Just Internet, but quick, easy and reliable!Achievements include:*** Built a referral partner base of over 150 partners*** Maintained monthly contact with over 600 contacts and prospects*** Contracted nearly 500K in revenue

Application solutions via layer 2 lan-speed private networking, public Internet and voice over Comcast fiber optic Metro Ethernet. Great experience, worked with great people and am still close to many of my peers.Achievements include:*** Closed ~400K in revenue over 8 months*** Circle of Excellence*** Deep technical understanding of product suite and provisioning process

Phones/Data/Network. Solid tech-head. My goal is to help you do business better through great telecom customized solutions and technology.Achievements include:*** Top performer, top 5 in region*** Technical asset to peers and customers*** Strong product competency including LDT1, VoIP, ELA, Small Cap, EZ Route