Gustav Hasselblad (Janzén) Email & Phone Number

Stockholm County, Sweden

Stockholm, SE

Stockholm, Sweden

Leading the Customer Success, Support and Integrations teams with a customer ownership from onboarding throughout the customer journey, including renewals and expansion. Both in getting our Customer Success Platform implemented with many integrations, and establishing the customer’s teams CS work processes. Co-founder from launch in 2018 and building the.

Stockholm, Sverige

Member of the Swedish management team and responsible for the Operational Excellence function driving service development and innovation in the Swedish organisation. My team has 18 FTE's divided in Cash Management Services, Cash In Transit and Innovation.

Stockholm, Sweden

Head of Project Management Office and the Transition team working with cross functional corporate projects as well as start-ups of new client contracts with teams of direct reporting project managers.

Stockholm, Sweden

Key Account Manager for a major client account in the Finance industry in Sweden. - Overall client relationship responsibility- P&L responsibility with 100+ employees in my organisation- Focus on contract development of service offerings and end user satisfaction of services delivered- Services provided include: property, security, restaurants.

Stockholm, Sweden

Head of Project Management Office, (Chef Strategiska Projektkontoret)- Responsible for the Project Management Office with three project leaders in my team- Program manager for a company wide implementation in Sweden regarding segmentation of the customer pyramid and a more customer focused organisation- Involved in several other projects including; company.

Stockholm, Sweden

Have led and been part of several projects related to Sales and Customer Service, such as: Customer Service Efficiency, Transformation and Outsourcing; Customer Experience Strategy: Sales Force Customer Focus. Industries include Retail, Telecom, Automotive and Travel.

Increasing company revenue and profitability in the Nordics by developing and implementing efficient sales strategies. Experience examples: Sales force efficiency, customer segmentation, product profitability, cash flow improvement, project leadership, incentive system revision, customer renegotiations, tender management.

Sales and development of express logistic services within the Nordics. Tailor made customer solutions, tender management, supporting the sales force with customer and product analysis and evaluation. Project leader and member in several projects, e.g.: building a Nordic sales force, developing and implementing sales process and sales pipeline, start-up of.