Gustav Van Vuuren Email and Phone Number

AppCentrix Smart ICT is a private or public cloud based fully managed Monitoring service that assists organisations to instill monitoring as a discipline in their organisation. In Today’s ever changing and Technology driven landscape real-time enterprise visibility and business analytics is no longer optional for organisations to stay competitive and drive revenue via disruptive technologies. The CIO role is no longer to just to reduce costs and downtime in operations but to drive new revenue and all starts with real time analytics and visibility. Smart ICT enable CIO, ICT management and business gain business real-time analytics across their entire estate and mature their ICT organisation. Smart ICT enable our customers to mature their ICT organisations from Data, Information, and Knowledge to Wisdom instilling monitoring as a discipline with enterprise visibility and business analytics to reduce operation costs and downtime and the ability to drive new disruptive technologies into their business and increase revenue and profitability. Smart ICT allows the customer to manage their environment based on KPI’s, following the ITIL standards, the KPI’s cover Technology Process and People. Our KPI’s are measured for each technology component, Business process, vendor and ICT support staff member.