As the first point of contact for tenants and stakeholders, I am responsible for cultivating strong and productive relationships with existing and new tenants, acting as a subject matter expert to ensure tenants are well-informed of properties’ guidelines and best practices.

Building long-term relationships with our tenants by preparing and managing tenant leases, sub leases, and proposals. Maximizing the return on the company’s property investment, balanced with harmonious relationships with tenants and others who interact with our properties.

Accountable for the profitable and smooth operation of the property in the portfolio in accordance with good management practice, company policies and procedures. Supported the development and cultivated relationships tenants to create, form, and negotiate strategic partners.• Performed site inspections, and addressed any issue promptly.• Worked with Alberta Health and Safety inspectors and site maintenance contractors.• Ensured tenant billings and year-end adjustments were correct and as per lease agreement.• Prepared and updated reports, such as monthly sales and budgets.

Responsible overseeing the daily operations of 1 store, generating sales by motivating employees to achieve weekly goals and working actively with customers to ensure high quality in customer service. Provided administrative support for a group of 3 stores, making sure operations ran smoothly and effectively.• Managed and coordinated the inventory and order food and beverages, equipment, and supplies.• Responsible for the accounts payable and receivable transactions using Quick Books system (generated invoices, trial balance, post journal entries, accounting reconciliations, tax returns)• Responsible for employee full cycle recruitment (hiring, training, scheduling, assigning duties, performance management and terminations).• Established standards for personnel performance and customer service.• Prepared financial and accounting reports• Maintain budgets and payroll records and review financial transaction

Provided consultative and advisory support on how to use and maintain all respiratory equipment. Responsible for the operational logistics of scheduling and delivering of equipment and inventory. Oversaw all aspects of customer relations management including the relationship with customers, resolving complaints, expanding customer base, performing market survey, creating sales plans to increase revenue. Developed and maintains strong working relationships with key stakeholders to achieve the organization’s vision, mission and strategic goals.

• Assisted patients in the orthopedics, respiratory and neurologic treatments. • Participated in the multidisciplinary team to ensure quality in the patient’s treatment. • Kept reports of all interventions in the patient’s file.