Managing discovery and delivery initiatives (squad backlog, roadmap, etc) and assisting the financial and business planning of VidaaS - Valid Identity as a Service. VidaaS is a cloud-based digital certificate that can be accessed through a mobile app, providing signing services for digital documents and authentication services across hundreds of platforms integrated with Valid's TPS (Valid is a Certificate Authority within ICP-Brasil ecosystem) and PKI/Cryptography solutions. The app has the highest rating in the market on the AppStore and PlayStore, with over 300k downloads and millions of signatures processed monthly. It is available free of charge to all Medical Doctors in Brazil affiliated with the CFM (Conselho Federal de Medicina - the brazilian medical association) and is used daily by many of them for digital prescriptions.

Implementing CRM, omnichannel communication and customer services (incl. Whatsapp for business and chatbot solutions) and managing Customer Experience for Vhub RegDoc, a digital and innovative whitelabel platform for mortgage/real state credit providers that facilitate online registration of property in Brazil, connecting notary and financial systems, public bodies, and other stakeholders involved in the transaction.

Vscore: an API-based and/or webapp product offering proprietary digital onboarding/KYC for the banking, financial services and food delivery industries using biometric validation, liveness detection, OCR and documentoscopy.

Worked at squads focused in developing Salesforce Marketing Cloud applications and integrations for customer services, self-service customer support, sales and CRM.