As Chief Commercial Officer (CCO) of my organization, I play a critical role in shaping the commercial trajectory of the business. My responsibilities span across marketing, sales, and strategic growth, with a focus on both tactical planning and operational expansion across borders. Here's a deeper look at my key functions:Marketing Leadership:Strategic Planning: Develop and execute comprehensive marketing strategies that align with the company's overall goals and brand vision.Campaign Management: Lead targeted marketing campaigns, utilizing data-driven insights to engage audiences and drive brand recognition.Sales Excellence:Sales Strategy & Execution: Create and implement robust sales strategies that maximize revenue potential and customer acquisition.Team Leadership: Guide and mentor the sales team to foster a high-performance culture, nurturing talent and exceeding sales targets.Cross-Border Expansion:Market Entry & Growth: Oversee the expansion into new markets, identifying opportunities and navigating complex regulatory landscapes.Partnership Development: Cultivate strategic partnerships that facilitate international growth and enhance the company's global footprint.Summary:In my role as CCO, I blend creativity, strategy, and leadership to spearhead commercial initiatives that propel the organization forward. My comprehensive approach to marketing, sales, and international expansion positions the company to thrive in competitive markets and adapt to evolving industry landscapes. Connect with me to explore how innovative commercial strategies can elevate your business in today's interconnected global economy.

In my multifaceted role within the organization, I oversee the strategic alignment of information technology, delivery management, and overall operational execution. My responsibility is to ensure that technology supports business goals, delivery excellence is maintained, and operations are efficient and effective. Here are key aspects of my roles:Strategic IT Leadership: Align IT with business objectives.Innovation & Security: Drive technological innovation and cybersecurity.Vendor Management: Optimize vendor relationships.Excellence & Optimization: Ensure quality and efficiency in delivery.Customer Alignment: Align products with customer needs.Strategy & Performance: Develop operational strategy and performance metrics.Cross-Functional Leadership & Risk Management: Lead across functions and mitigate risks.

A strategic responsibility of leading ecosystems with clients and partners to implement technological solutions (Products and process) and cultural evolution (people mindset) . Leading Agile, QA, DevOps, Cloud and PMO Agile consulting teams. The main challenge is understanding the strategic focus of the company to improve delivering continuous value around all IT areas. The principal objective is to build a strong relationship with our customer to grant key results to their internal and external customers, successfully.

Leading the DevOps team, the main goal is to ensure the implementation of DevOps practices and culture in various organizations.Responsible for generating demand for DevOps implementations in existing and new clients.

At LifeBox, we believe that soft skills are the bedrock of personal and professional success. As a Business Tech Advisor, I have the privilege of driving this mission forward by leveraging cutting-edge technology to create innovative solutions.

At Imagine Ventures, we don't just invest in companies; we invest in visions, dreams, and the potential to change the world. As a Limited Partner, I play an important role in this transformative journey, contributing financial resources, strategic insight, and a commitment to ethical and impactful investment. Together, we're paving the way for a brighter, more innovative future.

My role as a Business Tech Advisor at Miss Berni allows me to combine my passion for education with technology expertise. By focusing on teachers' needs, I contribute to creating an enhanced working environment that supports their essential role in shaping future generations. My collaboration with internal teams ensures cohesive solutions that promote growth, while my focus on continuous improvement keeps our offerings innovative and responsive to evolving needs. By bridging education and technology, my role at Miss Berni is central to creating an adaptive, scalable company dedicated to supporting teachers' essential work. Together, we strive to foster an environment that empowers educators and enhances their ability to positively impact students' lives.

DeportPark was a services company specializing in the sports industry. They offered a diverse range of sports products, with a particular focus on batting cage services. Their unique blend of offerings aimed to cater to sports enthusiasts and professional athletes alike. Unfortunately, despite their niche market and specialized services, the company faced challenges that ultimately led to its failure. The lessons learned from DeportPark's journey may serve as valuable insights for future endeavors in the sports and recreation industry.

In my role as a DevOps & Business Manager for the LATAM region, I strategically bridge the gap between technical implementation and business collaboration. My responsibilities extend to developing strategic alliances with renowned industry players and implementing DevOps practices (Continuous Integration/Continuous Deployment) using state-of-the-art technologies. Here's a detailed overview of my key responsibilities and expertise:Strategic Alliances Development:Partnerships: I have successfully established and maintained strategic alliances with global technology leaders, including IBM, RedHat, and NetApp, enhancing business reach and technological capabilities.DevOps Implementation (CI/CD):Technology Utilization: Leveraging a multitude of advanced technologies to build robust DevOps solutions tailored to the organization's unique needs. Key technologies involved include:Programming Languages: JAVADevOps Tools: VSTS, OpenShift, Liferay, OSB 12c, SOA 12c, Jenkins, Sonar server, DockerServer Management: RedHat servers, Weblogic, TomcatBy aligning business strategy with technological innovation, my role as DevOps & Business Manager LATAM ensures seamless collaboration, efficiency, and growth within the region. My hands-on experience with leading technologies and my ability to forge strategic partnerships provide a solid foundation for successful project execution and business expansion.

In my role as a Pre-sales and DevOps Consultant at ALM, I engage in all stages of project life, from pre-sales estimation & technical proposals to execution & support. Leveraging tech expertise, I offer tailored solutions for clients.Pre-sales Activities:Estimation & Proposals: Crafting client-specific proposals.Project Management & Execution:Needs Assessment & Solutions: Recommending improvements.Technical Consultation & Training:Client Advising & Support: Guiding client reps, training resources, and resolving incidents related to TFS and other technologies.Technical Skills & Responsibilities:TFS & Server Management: Administering Team Foundation Server (TFS) 2013/2015, Hyper-V, Windows Server 2003/2008/2012, SharePoint 2013.Database & Scripting Expertise: SQL Server 2008/2012, Oracle 11G, PL/SQL, PowerShell.DevOps Practices: CI, build server management, Microsoft Test Manager, deployment/release management.Technologies: Docker, Azure DevLabTest.QA Practices: Test environment setup, test plans & cases.In summary, I innovate and collaborate in pre-sales, technical consultation, and hands-on DevOps practices, contributing to successful outcomes and client satisfaction.

IT Consultant – Technology Division:In my role as an IT Consultant within the Technology Division, I specialize in the recruitment and selection of technology professionals for middle and upper management positions. Leveraging a deep understanding of the tech industry, I serve as a crucial link between companies seeking to fill key roles and talented professionals looking for their next opportunity. My main responsibilities include:Client Portfolio Management: I maintain and develop relationships with existing clients, ensuring their ongoing satisfaction and alignment with their recruitment needs.New Client Acquisition: I actively seek and engage new clients, expanding our reach within the technology sector.Market Research: Conducting extensive market analysis to stay abreast of industry trends, which enables me to align recruitment strategies with current demands.Professional Sourcing: I identify and engage with potential candidates, utilizing various channels to find the perfect match for each role.Candidate Interviews: Leading the interview process, I assess candidates' skills, experience, and fit for specific positions.Selection Reports & Planning: I create detailed reports and plans throughout the selection cycle, ensuring a transparent and well-organized process.Selection Process Closure: I manage the final stages of the selection process, negotiating offers and finalizing placements.Demand Generation (Up-Selling / Cross-Selling): I strategically identify opportunities to offer additional services to clients, enhancing their recruitment capabilities and our business growth.With a passion for technology and a commitment to excellence, I provide tailored recruitment solutions that meet the unique needs of each client and candidate. Through a blend of industry insight, relationship building, and strategic planning, I contribute to the success of both companies and individuals within the dynamic field of technology.

Technology Division:My main responsibilities are the recruitment and selection of personnel for middle and upper management positions for technology companies or departments.• Management of the client portfolio.• Acquisition of new clients.• Market research.• Searching for professionals.• Interviews with candidates.• Preparation of selection reports.• Planning of activities in the selection cycle.• Closure of selection processes.• Demand generation. (Up-Selling / Cross-Selling).

Incident Support & Management:Third-level Support: Managed incidents within the bank.Restoration: Ensured functionality, per SLA/ITIL/SDLC.Coordination & Collaboration:Regional Support: Liaised with local and regional teams.Internal Client Support: Specialized assistance in regulatory reporting, digital channels, high-value transfers, etc.Continuous Improvement & Optimization:Process Enhancement: Refined incident handling.Requirements Planning: Managed Development, UAT, Production.Leadership & Recognition:Support Meetings: Regular follow-ups with regional teams.Time Management: Adhered to response times.Leadership: Recognized for team commitment.Demonstrated strong expertise and leadership, ensuring seamless operations and continuous enhancements to the bank's applications.

General Activities and Achievements:1. Incident Support & Application Management (Banking Sector, Venezuela):Third-level incident support: Handling high, medium, and low-impact tickets, restoring application operability per established SLAs and OLAs.Regional coordination: Collaborating with various local and regional development teams to ensure a harmonized approach.Tools & Methodologies: Employed ITIL best practices, SDLC methodologies, and utilized ServiceNow for ticket management.2. Programming & Database Management:Languages: Proficient in .NET, C#, Visual Studio, and SQL SERVER (all versions).Technologies: Utilized C++, Php, Java, Visual Basic, xml, html, javascript, css, and C#.3. Systems & Network Administration:Operating Systems: Basic Linux (Ubuntu) handling, Windows XP/7/8, Windows Server 2000/2003/2008.Databases: Intermediate SQL Server 2000, 2005, 2008, 2012.Web Servers: Administered IIS 6 and 7.4. Tools, Infrastructure, and Communication:Productivity Tools: Microsoft Office Suite, Microsoft Project.Infrastructure Management: ServiceNow, IPMonitor.Communication Protocols: FTP, SFTP, Connect:Direct (NDM), IBM MQ.Networking: LAN/WAN, OSI model, TCP/IP, version control with SVN, TortoiseSVN.5. Specialized Knowledge:Datawarehouse administration and execution.Monitoring and support for IVR platforms, Telephone Exchanges, PBX.Wireless Networks, Structured Cabling, Switches, and Routers.Through this role, I demonstrated an ability to tackle complex issues, liaise with various stakeholders, and apply a diverse skill set to ensure smooth and secure operations within the bank's applications environment. My dedicated approach to maintaining industry best practices and continuously expanding my technical expertise facilitated robust support and optimized solutions.

General Activities and Achieved Milestones:1. Support Analyst and Problem Analyst:Function: Acted as a key collaborator with the team, focusing on analysis, design, and development of short, medium, and long-term solutions.Achievement: Successfully delivered optimal results to our internal clients, demonstrating adaptability and a problem-solving mindset.2. Lead Contact for Venezuela in Global Software Licensing and Standardization Project:Responsibility: Managed the analysis and execution of assigned tasks within the global project for standardizing software licenses and packages.Achievement: Successfully coordinated and communicated between local and international teams, contributing to the alignment of processes and technologies across regions.3. Optimization of Problem & Incident Management Reports:Responsibility: Analyzed and improved the reporting procedures for problem and incident management, emphasizing clarity and efficiency.Achievement: Enhanced the accuracy and timeliness of reports, providing key insights and enabling more informed decision-making.Through this internship, I not only honed my technical skills but also developed essential competencies in teamwork, project coordination, and client-oriented solution delivery. My dedication to understanding the underlying issues and devising effective solutions significantly contributed to the success of the projects I was involved in, providing value to both the organization and our clients.

As a seasoned educator with expertise in both database management and project management, I had the privilege of teaching students these critical skills. My role included:Database Teaching: I delivered comprehensive lectures and hands-on labs in various aspects of database design, administration, and optimization. My curriculum was aimed at empowering students to master SQL, relational databases, data modeling, and other essential database technologies.Project Management Teaching: I guided students through the principles and methodologies of effective project management. This included teaching topics like Agile, Scrum, risk management, and project scheduling. My focus was on instilling best practices to enable students to manage real-world projects successfully.Mentorship: Beyond the classroom, I provided mentorship and guidance to students, assisting them in their career paths and helping them to apply theoretical knowledge in practical scenarios.Continuous Learning and Development: I constantly updated my knowledge and teaching methods to keep abreast of the latest trends and technologies in both database management and project management.My commitment to excellence in teaching, coupled with my passion for the subjects, allowed me to create a stimulating learning environment that fostered growth, innovation, and success in my students.

As a Field Support Analyst, I serve as a vital link between technology and end-users, providing on-site and remote support to ensure seamless operations. My responsibilities include:Troubleshooting and Resolution: Diagnosing and resolving hardware, software, and network issues promptly to minimize downtime.Technical Support: Offering expert guidance and technical assistance to users, enhancing their understanding and utilization of various systems and applications.On-Site Assistance: Traveling to different locations to provide hands-on support, perform system installations, or conduct training sessions.Collaboration: Working closely with internal IT teams and vendors to coordinate support efforts and implement solutions tailored to specific needs.Continuous Learning: Keeping up with the latest industry trends and technologies to ensure I'm equipped to address evolving challenges.My role as a Field Support Analyst emphasizes adaptability, problem-solving, and a customer-centric approach, aiming to enhance user satisfaction and contribute to overall business efficiency.