Responsible for the B2B Sales & Operations of Google Cloud (SMB), Google Workspace Renewals programs for both Public Sector and Enterprise, and Google Maps. The Sales Operations team was +100 people in multiple locations including Costa Rica, US and India, to serve US/Canada based customers.

Responsible for the operations on Central America.Led the Operations and Sales team. With the support of artificial intelligence, search algorithms and human insight, the company focused on identifying talent. Alignment at cultural, skills and behavioral levels was key to create the workforce that evolves with our clients by shaping the future through a strong control of the present.

Led a team of +20 pre-sales professionals / engineers to support the sales divisions with the assessment, designing and pitching of high-end technology solutions to customers in both Public and Private markets.On this role, I was able to lead my team and help customers through their digital transformation journey, transitioning from hardware-based platforms to Cloud-based solutions that included infrastructure, platform and software.

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialised and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations

Responsible for running the SMB Sales Division that included a $600M annual sales quota, with +100 members, serving +26,000 customers. SMB structure included multiple management and supervisor roles under my leadership. With my team, we were able to build a solid strategy based on account acquisition, development and customer retention, leveraging on our e-business engine and the recruitment and development of sales talents that led to solid execution throughout the fiscal year.

Responsible for the planning, designing, hiring, implementating and starting-up the first outsource based sales team within the company, in partnership with Lenovo. Achieved outstanding results through the successful planning and execution of marketing and sales strategies designed to secure accelerated growth in the PC / Servers segment. Under my leadership, the revenue grew from $13M of revenue per year to $200M, while scoring the best customer experience figures within the company. The team… Show more Responsible for the planning, designing, hiring, implementating and starting-up the first outsource based sales team within the company, in partnership with Lenovo. Achieved outstanding results through the successful planning and execution of marketing and sales strategies designed to secure accelerated growth in the PC / Servers segment. Under my leadership, the revenue grew from $13M of revenue per year to $200M, while scoring the best customer experience figures within the company. The team earned the “Tech Data Team of the Year” for three years in a row. Show less

Tech Data is one of the world's largest distributors of technology products from leading IT hardware and software developers, serving more than 100,000 IT solution providers in over 100 countries. • Successfully secured and managed the first sales team in Costa Rica, attending the US market. Financial goals and expectations of corporate office were over-achieved. • After proposing a targeting / segmentation strategy to corporate office, was promoted to manage a Business Development… Show more Tech Data is one of the world's largest distributors of technology products from leading IT hardware and software developers, serving more than 100,000 IT solution providers in over 100 countries. • Successfully secured and managed the first sales team in Costa Rica, attending the US market. Financial goals and expectations of corporate office were over-achieved. • After proposing a targeting / segmentation strategy to corporate office, was promoted to manage a Business Development based sales division, defining the strategic focus for the high-end customers on the SMB market segment. Show less

The company is leader in Research and Development of drugs in a wide variety of therapeutic areas such as Asthma, Diabetes, Psychiatric Disorders, Cancer, HIV, Antibiotics and Vaccines. The main responsibility was to coordinate the operation of the country to guarantee the accomplishment of the Strategic Plan, mainly Sales and Trading Profit Budgets. This required the creation of tactical plans for the implementation of the strategies, leading and developing the country team and the management… Show more The company is leader in Research and Development of drugs in a wide variety of therapeutic areas such as Asthma, Diabetes, Psychiatric Disorders, Cancer, HIV, Antibiotics and Vaccines. The main responsibility was to coordinate the operation of the country to guarantee the accomplishment of the Strategic Plan, mainly Sales and Trading Profit Budgets. This required the creation of tactical plans for the implementation of the strategies, leading and developing the country team and the management of the government sales, including the lobbying with the National Authorities of Health. .• The financial results were exceeded (Sales and Trading Profit), over the standards of the company in terms of growth of business during 2005 - 2006.• As of June 2007, the results of the operation in Costa Rica were the best ones of Central America in terms of accomplishment of the Sales Budget (125%), Trading Profit (135%), and exceeded in almost three times the sales growth objectives versus prior year. • The Vaccine business reached record sales, duplicating the Budget during the 2006 and first semester of 2007, as a result of the implementation of strategies of aggressive growth during my two years of management. Show less

Farmacias EOS, S.A. / O. Fischel R. & Cia., S.A. In February 2005, I was appointed to run two of the three main business units at Fischel Corporation.

Farmacias EOS, S.A. (Corporacion Fischel)The company focused on the distribution commercialization of medicines, drugs and narcotics, as well as products of personal care of massive consumption at a large scale. High-tier distributor for pharmaceutical companies such as Pfizer, Novartis, GlaxoSmithKline, Merck Sharp & Dohme, Abbott, Hawaiian Tropic, Bayer, Astra Zeneca, among others.Main responsibilities were the planning, execution and control of the global company strategies at… Show more Farmacias EOS, S.A. (Corporacion Fischel)The company focused on the distribution commercialization of medicines, drugs and narcotics, as well as products of personal care of massive consumption at a large scale. High-tier distributor for pharmaceutical companies such as Pfizer, Novartis, GlaxoSmithKline, Merck Sharp & Dohme, Abbott, Hawaiian Tropic, Bayer, Astra Zeneca, among others.Main responsibilities were the planning, execution and control of the global company strategies at high level, in order to achieve the results previously established and reviewed by the CEO and the Board of Directors.• After an exhaustive analysis of the market and the composition of the clients’ portfolio, re-structuring was executed orienting the business toward the attention of wholesale channel clients, reducing the overhead in almost 60%, resulting in a profit increase. • In the middle of a Company’s image crisis, one of the greatest achievements was to maintain the level of motivation and commitment in the personnel through leadership and people-centered decisions. Show less

O. Fischel R. & Cia, S.A.The Company focused on the distribution and commercialization of Medical Equipment and Medical-Hospital consumables (Critical Care), and dental consumables and equipment. The position required the structuring of the departments of professional technical sales and technical support, the planning and execution of marketing and sales strategies in the different channels, P&L control related to the areas of sales and the support to the General Management. The company… Show more O. Fischel R. & Cia, S.A.The Company focused on the distribution and commercialization of Medical Equipment and Medical-Hospital consumables (Critical Care), and dental consumables and equipment. The position required the structuring of the departments of professional technical sales and technical support, the planning and execution of marketing and sales strategies in the different channels, P&L control related to the areas of sales and the support to the General Management. The company also commercialized medical products at government level. • During four consecutive years, nominal growth in sales of the order of 35% were achieved, maintained in the three commercial divisions• Design, Planning and Execution of a Hospital Procurement service meaning in the administration of the inventory of the main Private Hospitals of the country. The scheme allows supplying the 100% of the medical products required by these clients. Among the most important accounts, they were: Hospital Clinica Biblica, Hospital Clinica Catolica, and University Hospital UNIBE. Show less