Gustavo Becerra Mendoza Email & Phone Number

Phoenix, Az, Us

San Francisco, Ca, Us

• Tripled revenue and fleet within the first 12 months. Achieved 99% five-star rating out of 92 rated trips for the year. • Analyze market conditions and update pricing strategy regularly to ensure maximum profitability each month.• Focused on customer service, customer satisfaction and customer feedback to create positive experiences and repeat business.• Conduct weekly market research and competitive analysis to monitor industry and market trends.• Responsible for fleet distribution, maintenance, quality assurance, customer loyalty, sales and administration. • Analyze market conditions and update pricing strategy regularly to ensure maximum profitability each month.

Phoenix, Arizona, Us

• Collaborate with stakeholders to acquire critical design information related to thedevelopment requirements of a style or product, including: material, trim, price, color direction and style intent.• Lead the research and development of a new pet footwear product that provides paw protection during extreme weather conditions.• Manage a cross-functional team communication and oversee product development from inception to implementation.• Built and maintained relationships with manufacturers, partners, sponsors, and suppliers.• Responsible for product development, testing, and implementation of new factory prototypes.• Review factory prototypes for accuracy, quality, and function.

Scottsdale, Az, Us

• Led the Digital B2B Marketing and Sales Strategy for AL Advantage Software.• Sold 50K worth of assisted living software to Assisted Living Care Facilities within the western region of the United States within my first 6 months.• Generated 25-40 leads each week using digital marketing, seo, and paid advertising.• Curated digital marketing initiatives including product marketing, search engine optimization, paid advertising, social media, content marketing, and email marketing.• Managed product and category pages including product imagery, rating reviews, basic and enhanced content.• Prioritized and oversaw digital content production efforts, infographics, interactive media and written content.Links: Official Website: https://www.aladvantage.com/LinkedIn: https://www.linkedin.com/company/aladvantageStacks: Microsoft 365, Google AnalyticsTools: WordPress, Zoho CRM, Adobe Ps, Id, Canva, Unbounce

Phoenix, Arizona, Us

• Acted as a liaison between vendors, warehouses, and distribution centers to track shipments and purchase orders.• Monitored and communicated with vendors on any order delay, product issue, return need, and/or any issues with tracking, inventory or invoicing.• Maintained positive relations and managed quality of service by supporting customer service with all customer shipping and return inquiries, including resolution follow-ups.• Work cross-functionally to ensure customers receive their products quickly and efficiently.Expertise in: Amazon Seller Central, Microsoft Office, Slack

Atlanta, Ga, Us

• Was part of a 12 state marketing team that pioneered over 20 new home services now offered at The Home Depot. • Evaluated sales metrics and marketing strategies with store leadership each week for promotion improvements inside The Home Depot.• On average scheduled 10 qualified lead appointments closing 20% that would generate $8,000+ in sales each week.• Communicated closely with sales teams and team leaders to go over targets, boost revenue and improve promotional strategies. Awards & Accomplishments• Winner of the Memorial Day Lead Contest for the 2018 calendar year.

Atlanta, Ga, Us

-On average scheduled 10 qualified lead appointments each week closing 20% generating $20,000+ in sales each week

Phoenix, Az, Us

• Communicated with fans throughout the stadium to ensure a memorable experience.• Responsible for managing game-day operations while communicating with the team to ensure a successful game-day experience at their premium services facilities with over 1,000 seasonal ticket holders.• Assisted different guest services locations with troubleshooting, supervision, and the 'Club Level' floor resulting in a 97% guest satisfaction rating.• Completed shift reports outlining: inventory, constructive feedback, and updates for management regarding shift activities.Recognition:• Earned "Team member of the Game Award" for the month of October 2016.

• Assisted leadership with the development and execution of Digital Marketing Strategy• Created engaging content for companies website, blog and social media pages (YouTube, Facebook)• Led all digital marketing initiatives including email marketing campaigns and paid media advertising• Created and designed promotional material to publish on social media accountsTools: Wordpress, Aweber

Lake Buena Vista, Florida, Us

• Worked at a high-volume dining restaurant inside the Disney Contemporary Resort• Learned about the behind-the-scenes operations and responsibilities of a restaurant manager• Gained proven adaptability skills in carrying out various work assignments in a high-impact environment* Responsible for opening and/or closing the restaurant and submitting end-of-day reports* Assisted servers on the floor and provided guests with a positive dining experience

Phoenix, Arizona, Us

• Responsible for opening and/or closing retail store, submitting end-of-day reports and trusted with making large deposits each day • Exceeded sales goals daily and provided excellent customer service and assisted customers with their pool and spa care needs• Assisted with merchandising and inventory control and maintained a welcoming store environment

Phoenix, Arizona, Us

Bachelor Of Science - Bs, Marketing

Bachelor Of Arts - Ba, Tourism

Certificate, International Business Studies

Convention Sales & Meeting Planning (Certificate)