Gustavo Borges Email & Phone Number

São Paulo, Brazil

São Paulo, Brazil

• Manage and own relationship for the areas of Inter, serving as a primarybusiness point of contact and working to ensure the business success of theareas• Build deep relationships “high and wide” (operational through executive,across all the relevant functions)• Become “trusted advisor” to all areas• Advocate the needs and issues between departments and the product,manage escalations• Responsible for bringing improvements and following the roadmap to… Show more • Manage and own relationship for the areas of Inter, serving as a primarybusiness point of contact and working to ensure the business success of theareas• Build deep relationships “high and wide” (operational through executive,across all the relevant functions)• Become “trusted advisor” to all areas• Advocate the needs and issues between departments and the product,manage escalations• Responsible for bringing improvements and following the roadmap to bringgains to the product• Monitor Genesys Cloud adoption areas, ensuring that new implementationsare doing well and that the product is working as it should. Show less

São Paulo Area, Brazil

• Work with the Sales team to identify and qualify business opportunities, to identify customer compelling event to meet the business needs• Closely interacting with C-Level executives and also Business Decision makers as well in deeply understanding the customers' operational needs (assessment) and preparing solution materials, doing product demonstrations, supporting proofs of concept and any other work required to help the clients understand how our solutions fits their needs• RFP… Show more • Work with the Sales team to identify and qualify business opportunities, to identify customer compelling event to meet the business needs• Closely interacting with C-Level executives and also Business Decision makers as well in deeply understanding the customers' operational needs (assessment) and preparing solution materials, doing product demonstrations, supporting proofs of concept and any other work required to help the clients understand how our solutions fits their needs• RFP analysis and review, using the existing knowledge over the platform • Handing over new projects to the delivery team as well as coordinating with product management on any new features, changes or enhancements• Providing assistance to marketing by creating content including demo videos and sales demo environments• Training our customers how to use our solutions so that they use the most of it• Helping the implementation team to deliver projects• Assisting the support team in solving customer problems Show less

São Paulo Area, Brazil

• Structured presentation of portfolio solutions for C-Level Executives and Decision Makers • Customization of solutions demonstrations, proving capacity and added value• Consulting in solutions of Contact Center and BigData • Delivering deep technical expertise around our software offerings • Evaluation and preparation of technical proposals, RFPs, RFIs, etc• Implementation of projects based on the solutions offered

São Paulo E Região, Brasil

• Ensuring integrity/data management for information generation.• ETL Process Development between MySQL and SQL 2012 environments.• Reporting Services deployment based in SSRS (Reporting Services) with custom Authentication.• Generation and Management of Reports and Information to guarantee and support Business Area.

São Paulo E Região, Brasil

• We are a team responsable to perform all network infrastructure management, handling with many tools, including users administration, status report, servers monitoring and troubleshoting.• Technical Infraestructure Administration Debian Server Centos Server Windows Server 2012/2008 Anti-Spyware Server (ESET) MS Office365 Active Directory Fortinet Firewall• Small Projects and Special Activities Management• VIP… Show more • We are a team responsable to perform all network infrastructure management, handling with many tools, including users administration, status report, servers monitoring and troubleshoting.• Technical Infraestructure Administration Debian Server Centos Server Windows Server 2012/2008 Anti-Spyware Server (ESET) MS Office365 Active Directory Fortinet Firewall• Small Projects and Special Activities Management• VIP Users Support Show less

São Paulo E Região, Brasil