Gustavo Capiro Email & Phone Number

Miami, Florida, United States

Install and administer all Unix/Linux systems servers in a multiplatform (Solaris, HPUX, AIX , RedHat, CentOS, SuSe) and in complex multiple customer environments (SAP, Banking, Payment Card Industry, Agro Industry).Manage physical servers, as well as Virtualization Platforms (IBM PowerVM, Oracle VM, HPUX Virtualization) and Cloud Platforms.Provide 24/7 support to customers and work together with other Operations teams (Database, Backup, Security, Network, SAP and other Applications) to solve all incidents and outages fulfilling 100 percent customers service agreements..Manage network and security services like DNS, SMPT relays, Identity Management, Log Management, web services, and HIDS.Perform capacity planning and performance tuning, helping the customer to plan future capacity needs.Completed migration projects: AIX environment from Central America to Miami Datacenter and hundreds of systems from Customer’s site to Telefonica Datacenters. Automated processes reducing migration time by 50 percent.Manage Payment Card platforms and conduct security audits following PCI DSS standards.Automate patch management, reducing the time to remediate vulnerabilities.

Miami, Florida, United States

Managed systems in a multiplatform environment (Linux, Solaris, Windows) and provided support for all operations of Terra Networks (~1000 systems) like hardware installation, assembling and networking.Led first level systems support, network and storage devices, as well as coordinated troubleshooting sessions with vendors.Implemented monitoring system for servers and network infrastructure.

Santo Domingo, Dominican Republic

Installed and administered Unix/Linux systems in a complex enterprise environment of servers operating in Solaris, Red Hat, HP-UX.Coordinated operations for hardware assembling, racking, cabling and datacenter migration.Administered Disk Enterprise Storage Systems, SAN and network services including mail services, DNS, web services, FTP, LDAP, proxy servers, monitoring and reporting tools.Provided technical support for critical platforms and systems: Billing and Financial systems, Data Warehouse, VMD, VAS, WAP, Web applications and Oracle database servers.Coordinated technical support with vendors and was responsible for system management procedures and documentation.