Gustavo Castaneda Email & Phone Number

Quito, Ec

Quito Dm, Pi

• Research assistant in Korean Knowledge Sharing Program to boost Ecuadorian exports to East Asia.• Coordinate the implementation of investment promotion activities and strategies at the international level in consultation with Ecuador's foreign trade offices, embassies, and diplomatic missions abroad.• Lead and coordinate the organization of international fair, mission, and investment promotion events.• Explained the public-private partnership law and its tax incentives to attract… Show more • Research assistant in Korean Knowledge Sharing Program to boost Ecuadorian exports to East Asia.• Coordinate the implementation of investment promotion activities and strategies at the international level in consultation with Ecuador's foreign trade offices, embassies, and diplomatic missions abroad.• Lead and coordinate the organization of international fair, mission, and investment promotion events.• Explained the public-private partnership law and its tax incentives to attract new investors and funds.• Benchmarked on-line tools to validate foreign firms and analyzed investment proposals.• Interacted with Trade Commissioners in offices abroad to ensure understanding of deliverables.• Deliver a first “Investment Summit” to highlight Ecuador's investment climate / opportunities in 2016.Promoted public and private greenfield / brownfield projects requiring foreign direct investment. Show less

Quito Dm, Pi

• Member body user administrator (MBUA) of the Ecuadorian National Standards Body and main point of contact with the International Organization for Standardization ISO.• Support due diligence in adoption of international standardization deliverables.• Active member of the ISO Spanish Translation Management Group representing Ecuador.• Lead the National Public Enquiry project to have national content on ISO´s electronic platforms.• Developed guide GPE INEN 60-1 for translating… Show more • Member body user administrator (MBUA) of the Ecuadorian National Standards Body and main point of contact with the International Organization for Standardization ISO.• Support due diligence in adoption of international standardization deliverables.• Active member of the ISO Spanish Translation Management Group representing Ecuador.• Lead the National Public Enquiry project to have national content on ISO´s electronic platforms.• Developed guide GPE INEN 60-1 for translating technical documentation from English into Spanish.• Represented Ecuador in Technical Committees: ISO/TC 176 Quality management and quality assurance, ISO/TC 207 Environmental management, ISO/PC 251 Asset Management, and ISO/CASCO Conformity Assessment Committee. Show less

Diamond Bar, Ca.

• In-language support to residential customers and contractors of Energy Upgrade California program.• Run marketing campaigns in energy efficiency seminars for residential and commercial customers.• Surveyed single-family houses to customize solutions to homeowners throughout Orange County.• Implement Google docs to track surveyors’ work to create written reports to upper management.• Rolled out local initiatives to support the smart grid project in Southern California.•… Show more • In-language support to residential customers and contractors of Energy Upgrade California program.• Run marketing campaigns in energy efficiency seminars for residential and commercial customers.• Surveyed single-family houses to customize solutions to homeowners throughout Orange County.• Implement Google docs to track surveyors’ work to create written reports to upper management.• Rolled out local initiatives to support the smart grid project in Southern California.• Secured booths and events to inform the community about rebates and savings from local utilities.• Implemented energy saving programs to educate minorities about energy consumption for gas and electric utilities. Show less

Anaheim, Ca

• Introduced new generations of Imagineers, Cast, and Crewmembers to a rich culture and heritage.• Facilitated Operating Participant classes and the importance of safety procedures in guest services.• Supplied audio/video logistics expertise in training a diverse audience in classes of up to a hundred.• Helped over twenty Cast Members daily with the company’s intranet and facilitate on-line learning.• Collaborated with Disney Learning Centers east coast to track inventory of… Show more • Introduced new generations of Imagineers, Cast, and Crewmembers to a rich culture and heritage.• Facilitated Operating Participant classes and the importance of safety procedures in guest services.• Supplied audio/video logistics expertise in training a diverse audience in classes of up to a hundred.• Helped over twenty Cast Members daily with the company’s intranet and facilitate on-line learning.• Collaborated with Disney Learning Centers east coast to track inventory of e-library resources.• Delivered specific messaging to members of the Spanish speaking media in scheduled live radio.Disney’s College Program Intern 2006 - 2007• Supported retail line of business solid 8% annual growth and store’s front line operating expansion. Increased point of sale effectiveness measured by continuous 100% customer satisfaction scores.• Demonstrated adaptability while deployed at various lines of business in resort’s 24-hour operation.• Completed over fifty training courses including Lead development and Safety training seminars. Show less

San Dimas, Ca

Revenue Services Organization, Credit and Payment Services CAPS 2009, 2011• Maintained a safety conscious work environment by following Edison safety protocols and practices.• Supported the Smart Connect Project as part of CSBU’s operation in Covina and Rancho Cucamonga.• Developed and launched a new communication plan for Credit and Payment Services to promote the new SmartConnectTM Integration. The plan included bulletins, emails, mailers, and phone calls to 378 authorized… Show more Revenue Services Organization, Credit and Payment Services CAPS 2009, 2011• Maintained a safety conscious work environment by following Edison safety protocols and practices.• Supported the Smart Connect Project as part of CSBU’s operation in Covina and Rancho Cucamonga.• Developed and launched a new communication plan for Credit and Payment Services to promote the new SmartConnectTM Integration. The plan included bulletins, emails, mailers, and phone calls to 378 authorized payment agencies.• Translated specialized material into Spanish.• Conducted field visits to Authorized Payment Agencies (APA) throughout SCE’s service territory.• Identified, developed and provided key improvements to rate APA’s compliance to CAPS standards.• Gathered data and used Microsoft Excel and Access to develop spreadsheets and databases to track information and analyze data into written reports and formal presentation to upper management.• Educated and assisted customers on the enrollment process of on-line bill pay and energy savings.• Teamed up with CSBU’s Rancho Cucamonga and Long Beach customer service centers to promote various energy-efficiency initiatives to small businesses and income-qualified programs to customers.• Job-shadowed Corporate Communications to develop success stories for commercial customers. Show less

Greater Los Angeles Area

The Creating a Path to Success Program CAPS allows a select group of college students to participate at the California Hispanic Chambers of Commerce CHCC’s Annual Convention. The Program begins with a daylong orientation on August where I was taught practical skills aimed at successful leadership and entrepreneurial development. The program provided useful skills, networking, and educational opportunities with successful entrepreneurs, corporate representatives, non-profit representatives, and… Show more The Creating a Path to Success Program CAPS allows a select group of college students to participate at the California Hispanic Chambers of Commerce CHCC’s Annual Convention. The Program begins with a daylong orientation on August where I was taught practical skills aimed at successful leadership and entrepreneurial development. The program provided useful skills, networking, and educational opportunities with successful entrepreneurs, corporate representatives, non-profit representatives, and elected officials. I met Gov. Schwarzenegger Show less

San Dimas, Ca

Part of the Revenue Services Organization in the Customer Service Business Unit CSBU, the Credit and Payments departmen (CAPS) controls all aspect related to the customer experience in the billing process. The position required heavy data tracking and analysis to report to management.

Quito D.M. - Pichincha

Portfolio Officer 2004 - 2006• Assisted in the rapid growth of a mid-size financial institution and delineated trading procedures.Controlled monthly credit purchases averaging $75,000 per transaction on a $20 Million portfolio.• Built trust relationship with savers, households, developers, mortgage banks, and private investors.Accounts Collection Officer 2002 - 2003Increased collections by 25% and advised clients meeting weekly deadlines.• Assigned loan ratings… Show more Portfolio Officer 2004 - 2006• Assisted in the rapid growth of a mid-size financial institution and delineated trading procedures.Controlled monthly credit purchases averaging $75,000 per transaction on a $20 Million portfolio.• Built trust relationship with savers, households, developers, mortgage banks, and private investors.Accounts Collection Officer 2002 - 2003Increased collections by 25% and advised clients meeting weekly deadlines.• Assigned loan ratings based on customer credit score and payment history, calculated regressions.• Established efficient practices and tracked missing payments closely to increase weekly collections. Show less

Quito, D.M. - Pichincha

• Análisis Financiero de Empresas Corporativas• Elaboración de Spreadsheet Financiero• Recuperación semanal de cartera• Control y seguimiento de Cartera vencida• Archivo de Balances y de análisis de clientes

Province Of Cotopaxi, Manabí, And Pichincha Ecuador

• Organización de las Naciones Unidas: Inspector Programa Mundial de Alimentos Cotopaxi – Manabí.

Master'S Degree, Finance And Tax Policy, International Development And Cooperation

Activities and Societies: Korea International Cooperation Agency KOICA Scholar Seongnam & Seoul, the Republic of Korea: Having understood.

Master Of Business Administration (Mba), International Business | Hospitality Management

Activities and Societies: • Business Alumni Association • International Student Association • Latino Student Business Association Thesis.

Management, Business, Management, Marketing, Computer, And Related Support Services, Certificate

Activities and Societies: Leadership and Management Certificate programs. US Citizenship successful candidate. Career services assistant..

Bachelor In Arts, Finance

Activities and Societies: • GPA Dean's List • Student government participant. • Bank of books enthusiast • Chess club member • Squash club.

Diploma, Science

Activities and Societies: International student club Only exchange student to receive regular diploma this year

Diploma, Physics And Mathematics

Activities and Societies: English language club Top 5% of the class

Diploma, Liberal Arts

Activities and Societies: Class president Took advanced placement classes in preparation for my specialization in mathematics and physics..