A servant leader and systems thinker with general management experience and a passion for organizational excellence, I’m most energized when transforming business performance through focus on people, process, and technology. I offer a +25-year history of leading teams through change, optimizing operations, driving revenue growth, launching new offerings, and creating cultures where people can thrive.I operate in the space where technology intersects with the rest of the business and consult with and advise other executive leaders on this. Over the course of my career, I’ve delivered countless enterprise-wide large scale and high visibility digital transformation initiatives and have earned a reputation for correcting compromised projects. Most recently I served as General Manager at AT&T México where I oversaw a 3,000-person organization after being promoted through progressively responsible leadership positions in the areas of sales operations, customer experience, and enterprise PMO. I have also earned a reputation as a strong people manager due to developing and coaching the next generation of leaders. My deep commitment to quality is evident in everything I do.Areas of expertise include:• General management & strategic planning• Team leadership & development • Sales & care operations leadership• B2B revenue growth strategy• P&L ownership/budget management • Enterprise SaaS solutions• Sales & care automation• POS/store market expansion• Digital transformation• Customer experience• Business process improvement• Program & project managementPermanent resident, U.S.