Gustavo G. Email and Phone Number
Accomplished as Senior Manager on M365 and Azure Cloud Administrator and Consultantwith more than 10 years of experience in Information Technology. Specialist in Microsoft Systems, Windows and Exchange Server with Cloud Solution (Office 365) and Mobile Messaging.Enthusiastic with a strong work ethic, proactive to approach and solve problems. Experience on Microsoft 365, Azure, Security Administration, Windows Defender Endpoint. Defender for Office 365 Microsoft Cloud App Security & Intune Administration, Azure AD
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Senior Microsoft 365 Security EngineerMaureen Data Systems (Mds) Oct 2022 - PresentNew York, Ny, Us- Provide overall Office 365 security expertise including strong knowledge of Microsoft Defender, Microsoft Purview, Azure Active Directory, Azure Information Protection, and Information Rights Management - Support company efforts and use the Microsoft 365 cloud suite with emphasis in security, compliance, data classification, migration support, and support of implementations- Participate in ongoing Office 365 security and strategy discussions- Baseline M365 security posture configuration and champion effort to increase published tenant security score- Partner and collaborate with internal security teams to coordinate new application rollouts- Stay current of all things Office 365, including changes & updates, roadmap & releases, and third-party solutions- Document system configurations, standards and procedures- Assisting enterprise customers deploying Microsoft defender services include Microsoft Defender for Office, Defender for Endpoint, Defender for Identity and Cloud App security.- Data governance and data protection policies and tools- Microsoft 365 Defender, Azure Sentinel, Microsoft Information Protection, Microsoft Cloud Application Security, unified labeling, -
Senior Microsoft 365 EngineerInsight Jul 2021 - Oct 2022Chandler, Arizona, UsSenior Microsoft 365 Engineer• Handling projects as consultant to provide solutions related to migrating/maintaining Exchange, hybrid infrastructures. Technical documentation related to discovery, design and as-built guides for projects. Provide training to corporate clients on Office 365 administration. Providing business analysis, messaging infrastructure assessments and associated documentation. Accountable for client solutions architectural design, associated documentation and driving best practices.• Assisting enterprise customers deploying Microsoft Defender services include Microsoft Defender for Office, Defender for Endpoint, Defender for Identity and Cloud App security.• Plan and manage the mail architecture• Plan and implement a hybrid configuration and migration• Secure the messaging environment• Manage modern messaging infrastructure• Performance Tenant to Tenant migrations using 3er party tools• Perform Microsoft 365 tenant management tasks for an enterprise, including its identities, security, compliance, and supporting technologies. Implement Microsoft 365 security and threat management. Manage Microsoft 365 governance and compliance.• Have experience in planning, architecting, and implementing core infrastructure environments within enterprise level organizations.Experience with Microsoft Defender for Endpoint, Identity, Office 365, MCAS (Cloud App Security) Endpoint Manager (Intune). -
Microsoft Defender Fasttrack Sme / BilingualExperis Jan 2021 - Sep 2021Milwaukee, Wi, UsMicrosoft Defender Endpoint, Identity ATP and Microsoft 365- Assisting enterprise customers deploying Microsoft Defender services include Microsoft Defender for Office, Defender for Endpoint, Defender for Identity and Cloud App security.- Assisting customer finding vulnerabilities across Microsoft services with Defender and Advanced Hunting Queries- Helping enterprise customers SOC team to investigate incidents across Microsoft services by automated investigations and Advanced Hunting Queries.- Provide Microsoft best practice for customers through management service like MEM (Intune), SCCM and Group policy- Implement network security policies across Microsoft 365 tenant.- Onboard Microsoft Defender for Endpoint to different Operating systems such as Windows 10, windows servers, macOS.- Troubleshoot customer’s technical issues and co-operate with Microsoft support engineers.- Keep customers updated with new Microsoft updates and new servicesExperience with Microsoft Defender for Endpoint, Identity, Office 365, MCAS (Cloud App Security) Endpoint Manager (Intune). -
Senior Sme Technical Support SpecialistEnhance It May 2020 - Jan 2021Atlanta, Georgia, Us- Training messaging technologies like O365, Exchange, Azure, MFA, Intune, Teams, SharePoint Online ADFS, Migrations process and much more to new messaging consultants.- Managing and validating new consultants on their performance and providing guidance and best practices for technologies like O365, Exchange, Azure, Teams, S4B.- Achieving company goals and improving the area performance.- Teaching and implementing new technologies on test environments.- Provide Training Material (Documentations) about the new technologies relate to Microsoft 365.- Evaluate, plan, migrate, deploy, and manage Microsoft 365 services- Design and implement Microsoft 365 services- Manage user identity and roles- Manage access and authentication- Plan Office 365 workloads and applications- Implement modern device services- Implement Microsoft 365 security and threat management- Manage Microsoft 365 governance and compliance- Deploy, configure, manage, troubleshoot, and monitor recipients, permissions, mail protection, mail flow, and public folders in hybrid and cloud enterprise environments- Manage organizational settings and resources- Plan and manage the mail architecture- Plan and implement a hybrid configuration and migration- Secure the messaging environment- Manage modern messaging infrastructure- Manage mail flow topology- Manage recipients and devices- Implement a secure hybrid topology that meets the business needs of a modern organization- Working knowledge of authentication types, licensing, and integration with Microsoft 365 applications strong skills and experience with identity protection, information protection, threat protection, security management, and data governance- Implement and manage Threat Protection.- Implement and manage Information Protection- Manage governance and compliance features in Microsoft 365- Implement, manage, and monitor security and compliance solutions for Microsoft 365 and hybrid environments. -
Messaging EngineerPrincipal Financial Group Oct 2018 - May 2020Des Moines, Iowa, UsExchange 2016 to O365 migration Hybrid Coexistence/Migration:• Increased the quota of all mailboxes to import the archived data previously stored • Create daily migration batches from Exchange On-Prem to Exchange Online• Create Transport Rules on target Exchange environment• Create daily migration batches• Export/Import mailbox permission information after migration• Troubleshoot Outlook and Calendar issues (Duplicate meetings, issues with calendar synchronization, issues with time zones, etc)• Create receive connectors on target Exchange environment for anonymous connections • Skype migration to Skype Online. 15,000+ users• Troubleshoot Skype Issues • Configure Softphone to use in Skype Online• Clean up for Disable Accounts in Skype on premp Server • Admin O365 license for users • Document current configuration and environment • Create AD accounts, Contacts and Distribution Groups on the target Domain (Identity preparation)• Install Exchange Rollups/CUs• Migrate Linked Mailboxes from resource domain into single Active Directory Domain. • Export/Import mailbox permission information after migration• Export/Import Distribution groups membership after migration• Create Bulk scripts in Powershell to fill DL in Exchange 2016 • Admin MFA for user in Azure AD• VDI Creations for users -
Exchange Systems AnalystCable One Jun 2017 - Oct 2018Phoenix, Az, UsAD Cross Forest migration then Migrated 2,000 users from Exchange 2010 to Office 365 using a phased migration in waves of 500 mailboxes each wave. Following the migration, decommissioned the Exchange 2010 servers.• Configuration of Active Directory, Windows Server 2008• Updated and patched Windows 2008 Servers, and Microsoft Exchange 2010 Servers, and prepared files for migration to Office 365.• Created empty mail-enabled security group in Office 365.• Created test platform for migration with Microsoft Hyper-V virtual server.• Connected Office 365 to the on-prem email system to create a migration endpoint.• Created a test migration batch of 1 box, then a test of 100 mailbox, verifying after each.• Migrated mailboxes in a phased migration of 500 mailboxes per batch.• Verified the migration results after each batch.• Migrated the email, contacts, and calendar.• Configure domain (MX record) to route mail to Office 365 and verified the routing• Delete the migration batches• Implemented Office 365, procured licenses.• In Office 365, assigned Office 365 licenses to users, created an autodiscover DNS record, and configured policies and settings.• Decommissioned the Exchange 2010 onprem servers, and the Windows 2008 servers.• Managing Maas 360 for Mobile Device Management • Throughout the migration and after in hyper-support period I provided L3 support.• Prepared procedures and troubleshooting documentation for the help-desk staff and technical desk-top staff.• Worked with the staff to support users. We used the BMC Remedy software to track support tickets.• Assisted the technical staff with Active Directory support, VPNs.• Transitioned Lync 2010 users to Skype-for-Business cloud on Office 365.• Scripting in PowerShell to move mailboxes and to automate administrative tasks such as the updates and patches on server pre-migration.• Provided troubleshooting and support escalation for network, servers, Exchange, Office 365, support staff and end-users. -
Noc EngineerRoad-Track Nov 2016 - May 2017• Monitor all systems through various tools applications and consoles • Review all logs and other system notifications to ensure jobs are completed successfully and escalate as required • Monitor equipment, applications and processes as assigned, document all problems and escalate appropriately • Administer, configure, and execute ad hoc jobs • Use judgment and knowledge of networking, systems, and applications to identify problems as they occur and decide on best course of action to resolve • Work with Tier 2 and Tier 3 support as required• Complete all maintained checklist duties as well as on demand requests from business users or support staff and other assigned tasks as required • Coordinate routine maintenance as per published procedures • Work with the team, schedule hardware maintenance by The customer’s staff to avoid downtime and maintain service levels • Create and update accurate operations problem reports on production incidents and problems • Follow documented escalation and communications procedures • Develop documentation for Operations processes -
System Support AnalystAcsys International Ltd. Sep 2015 - Nov 2016Wanchai, Wa, HkInstallation Analyst Support and training equipment and electronic locks and padlocks use AcsysTelecom and Acsys CGS+ for telecommunication sites.Support for ticketsTroubleshooting about the issues in the software and the architecture Training and installation in siteInstall OS for server and clients.Account management Experience in Microsoft Windows Desktop and troubleshooting group policiesUse & Troubleshooting for SQL Server 2008 Standard Edition -
Computer System Engineer (Integration)Ericsson May 2011 - Sep 2015Kista, Stockholm, Se• Responsible for integrations technologies for• Ericsson equipment 2G, 3G, 4G network equipment• Provided remote and on-site technical support on Ericsson systems• Ericsson projects for Claro Brazil, Telcel Mexico, T Mobile USA, TELCEL for BLADE CLUSTER (BC)• Clone and Test for APG and APZ in Blade Cluster• Integration for IPLB• Expansions for Blades 5+1• Test calls• Training EPC (Evolved Packet Core) to LTE (Long Term Evolution)• MSC Data Transcript (CLARO BRAZIL) make DT for different sites covering regions CLARO in Brazil• Rehoming’s in MSC-S MSC-BC and New Sites for Claro Brazil.• Integration for T-Mobile (USA) about integration for site with configuration• L1900• 2C, 4B, 4E, Antenna branch. Call test and operation• Installations of OS for server and clients.• Microsoft Windows Desktop and troubleshooting group policies• CGS+ for telecommunication sites.• Troubleshooting system architecture • Systems configuration• Project Implementation• On-site Training, account management and user support
Gustavo G. Education Details
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Instituto Tecnologico De Villahermosa Tabasco MexicoComputer Systems Analysis
Frequently Asked Questions about Gustavo G.
What company does Gustavo G. work for?
Gustavo G. works for Maureen Data Systems (Mds)
What is Gustavo G.'s role at the current company?
Gustavo G.'s current role is Senior Security Engineer at Maureen Data Systems (MDS).
What schools did Gustavo G. attend?
Gustavo G. attended Instituto Tecnologico De Villahermosa Tabasco Mexico.
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