Gustavo Hamú Giudice Email & Phone Number

Nova York, Estados Unidos

In my current role, I manage business expansion through strategic partnerships, conducting high-level negotiations, and overseeing extensive customer and partner portfolios. My responsibilities include driving commercial strategies such as up-selling and cross-selling, and engaging in consultative customer farming aimed at both retention and growth. I closely collaborate with the Director of Customer Growth and the CMO. Additionally, I work with the Directors of Client Services to further account development.● Report directly to the Growth Director and Chief Marketing Officer (CMO), providing insights and updates on client accounts and business expansion.● Managed growth for an extensive portfolio of customers within 130 accounts, focusing exclusively on expanding business.● Responsible for managing brand advertising in digital spaces for major clients such as Walmart, Google, and Amazon across PPC and DSP advertising channels.● Accountable for a 22% growth of the Monthly Recurring Revenue (MRR) for the sector, collaborating with 4 other Customer Growth Managers.● Analyzed customer behavior and usage patterns to identify consultive upsell and cross-sell opportunities.● Reduced support tickets related to product issues 15% by becoming a bridge between customers and product team.● Enhanced customer lifetime value (CLV) 30% through customer lifecycle analysis, pinpointing high-value customer segments, and executing focused engagement strategies.

São Paulo E Região

As a Senior Business Development Executive at Arado, I excelled in executive negotiation and managed an extensive portfolio of clients and partners. My expertise included conducting inside sales in the B2B market, covering all stages from prospecting to post-sales, and implementing effective spin selling techniques to drive successful commercial outcomes. During my tenure, I actively supported the management of regional goals and played a crucial role in ensuring the quality of partnerships with our valued partners.● Skillfully negotiated and closed major deals, resulting in significant revenue growth and creating new business opportunities for Arado.● Successfully managed and nurtured relationships with a wide range of clients and partners, fostering strong loyalty and trust.● Led commercial activities and implemented strategic spin selling techniques, consistently achieving and surpassing sales targets, and contributing to increased profitability.● Skillfully negotiated and closed major deals, resulting in an impressive 10% increase in revenue, and creating new business opportunities for Arado.● Led commercial activities and implemented strategic spin selling techniques, consistently achieving and surpassing sales targets, contributing to a 12% increase in profitability.● Assisted in driving regional goals, making a significant impact on the overall success and expansion of the company, contributing to a 12% increase in market share.

São Paulo E Região

In this role, I spearheaded expansion efforts for key accounts, ensuring high performance and executive coordination. I led the management of key accounts and partnerships, focusing on quality and operations. I strategically negotiated with key accounts to achieve successful outcomes. Additionally, I developed and managed business models, goals, and OKRs to drive growth and success.● Managed leased fleet accounts and oversaw expansion programs for key accounts, guaranteeing optimal performance and executive coordination for the responsible waste management startup.● Formulated and oversaw business models, objectives, and Key Results (OKRs) to stimulate growth and achievement.● Doubled the number of strategic key accounts within three months while halving the total expenditure.● Reduced recurring costs 12% by re-negotiating contracts with partnerships and operations.

Brasil

In this role, I supervised a team of four professionals and provided administrative support. I conducted financial analysis and prepared reports, driving general financial management. I oversaw national payment and budget allocation, and collaborated with the continental director on budget strategy development. Additionally, I contributed to the preparation of monthly financial statements and presentations for the Board of Directors, facilitating informed decision-making.I partnered with program managers to develop and monitor program budgets, ensuring projects stayed within budget and met financial goals. I conducted financial training sessions for staff members, enhancing their financial literacy and fostering accountability for project expenses. Furthermore, I led the organization through a successful financial audit, achieving compliance with regulatory requirements and enhancing donor and stakeholder trust.● Led the organization through a successful financial audit, achieving 100% compliance with all regulatory requirements and enhancing the organization's reputation among donors and stakeholders.● Oversaw a team of four professionals, providing both supervision and administrative support.● Collaborated with the continental director to develop strategic budget plans - conducted financial analyses and prepared detailed reports, managed national payment processes and budget allocation, and reported to the BOD monthly.● Conducted financial training sessions to enhance staff members' financial literacy and accountability.● Improved accuracy of financial reporting and reduced processing time 20% by introducing financial tracking processes.● Secured $100k grant for the NGO as a project contributor for the government grant application.● Led the transition to digital accounting systems, increasing financial data analysis efficiency by 30%.

Brasil

During my tenure as a Senior Executive in B2B Sales, I managed the entire sales process, from prospecting to after-sales, with major brands. I drove executive negotiations and navigated a portfolio of strategic clients in Brazil, utilizing commercial spin selling techniques. I also oversaw the onboarding and cooperation of strategic partners, ensuring overall quality management. Additionally, I provided valuable assistance in achieving national goals. ● Led inside B2B Sales and developed a portfolio of up to 50 strategic clients in Brazil, from prospecting to post-sales with major brands. Carried out executive negotiations with C Level contacts for major national brands.● Oversaw onboarding and cooperation of strategic partners, reducing time-to-market by 40% and enhancing customer satisfaction with a new, streamlined onboarding program for national key accounts.● Conducted thorough market research and competitor analysis, expanding the company's target customer base 25%.● Generated 20% improvement in average order value with innovative sales and marketing strategies.● Increased conversion rates 15% and reduced bounce rates 10% by implementing A/B testing to optimize the website.● Developed and delivered training programs for the sales team, leading to 30% better revenue generation.● Coordinated with external agencies to launch national marketing campaigns.● Led the expansion of the company's e-commerce platform, increasing the number of national key accounts by 30% within the first year.● Negotiated and closed partnerships with major national retailers, generating an annual revenue boost.

Brasília E Região

As a Regional Sales Account Executive, I oversaw an expansive customer and partner portfolio, conducting inside sales in the B2B market from prospecting to post-sales. I managed commercial activities using spin-selling techniques and supported regional goal management. Additionally, I assisted in maintaining partner quality and negotiated major contracts and pricing agreements with clients, securing long-term partnerships. Moreover, I provided insightful sales performance reports to inform strategic decisions.● Transformed an unattended state from 0% to 100% of internal sales metrics in 6 months, showcasing market opportunity acumen.● Achieved a consistent 25% increase in revenue, surpassing quarterly sales targets.● Managed and nurtured relationships with 50+ CPG accounts, fostering loyalty.● Identified and acquired 155+ new clients, expanding regional market share by 22%.● Created targeted campaigns, driving brand awareness, and generating a 10% increase in inbound leads.● Established a continental record with highest number of new contracts secured within 24 hours, highlighting sales expertise.● Consistently ranked in the top 5 among 55 high-performing executives, exceeding sales targets.● Broke country's record with 40 new contracts in a month, showcasing relationship-building and persuasive sales skills.● Secured a remarkable 30% revenue increase, penetrating new markets and forming long-term partnerships.

Brasília E Região

As a Sales Executive, I effectively managed a diverse portfolio of potential partners. My responsibilities included conducting inside sales in the B2B market from prospecting to post-sales, utilizing spin-selling techniques to drive commercial activities. I played an instrumental role in supporting regional goal management and ensuring the quality of partnerships. By negotiating major contracts and pricing agreements, I secured valuable long-term partnerships with our restaurant clients.● Top 10% of 55 nationwide high-performing executives on the continent, conducting B2B inside sales from prospecting to post-sales for a portfolio of over 155 customers and partners.● Attained an impressive 30% revenue growth in the first year, achieving 100% of internal sales goals within 6 months.● Discovered new business prospects within the region, resulting in the acquisition of over 155 new clients and increasing regional market share by 22%. Demonstrated talent for recognizing and seizing untapped market opportunities.● Consistently surpassed quarterly sales targets, resulting in a 25% year-over-year increase in revenue.● Onboarded and oversaw a portfolio of over 50 CPG accounts, fostering strong, loyal customer relationships.● Formulated and implemented a strategic sales strategy for the region, leading to increased sales and enhanced accuracy in forecasting.● Liaised with marketing departments to craft tailored campaigns, generating a 10% uptick in inbound leads.● Negotiated significant contracts and pricing arrangements with clients, cementing long-term partnerships and breaking the record for most new deals signed within 24 hours.

Brasília E Região

In this role, I led a team of two Business Development Representatives (BDRs) to achieve our goals and coordinated expansion efforts. I oversaw all aspects of commercial operations, qualifying and managing leads and new partners for Medipreço in both B2B and B2B2C models. Additionally, I steered pre-sales for a large customer base.I conducted thorough market research in the IT industry, revealing emerging trends, major players, and business prospects, which provided valuable insights for organizational growth. My continuous competitive analysis yielded crucial insights on rivals' offerings, pricing, and market positions, enabling the creation of successful competitive strategies. I also prepared and presented captivating demonstrations and speeches of IT products and services to prospective clients.● Directed expansion initiatives, commercial operations, and pre-sales activities for a large customer base, leading two BDRs to attain targeted sales goals by qualifying and managing B2B and B2B2C leads and new partners.● Generated surge of qualified leads through focused outbound prospecting initiatives, resulting in a 17% growth.● Performed comprehensive needs analysis and consultations with prospective clients, offering customized IT solutions through targeted email campaigns and personalized follow-ups, boosting conversion rates 12%.● Performed thorough market research within the IT industry, identifying emerging trends, key stakeholders, and potential business prospects. Established strategic partnerships with IT vendors and service providers, broadening the company's IT solutions portfolio and strengthening the value proposition offered to clients.

Brasília E Região

As an administrative and office assistant, I provided comprehensive support in the "General Coordination of the Relationship Center - CGCR" of the Ministry of Social Development. I navigated administrative activities and ensured quality, overseeing strategic planning of CGCR projects. I assisted in auditing and standardizing service quality contracts, streamlined administrative processes, and audited office supplies, minimizing expenses. I proactively resolved issues, minimizing disruptions, and fostered collaboration across departments to enhance task efficiency. Additionally, I diligently guarded confidentiality and data security.● Deployed a document management system, decreasing search time by 50%.● Coordinated logistics for high-profile meetings and events, ensuring seamless execution.● Implemented a new filing system that improved document retrieval and reduced paperwork errors by 30%.

Brasília E Região

In this early role, I directed a team of commercial representatives and guided business and administrative management. I identified and qualified new business opportunities, supported the sales team in achieving market leadership in the state's segment, and produced sales reports and analytics to drive data-driven decision-making. I also administered the sales CRM system, ensuring accurate lead tracking and management. Additionally, I attended industry events, enhancing brand visibility and securing new clients.● Contributed to exceeding sales targets, driving a 31% increase in customer retention.● Executed sales strategies, directly impacting a 14% growth in revenue.● Developed training programs for new hires, improving onboarding efficiency and team productivity.

Brasília E Região

In this role, I provided financial administrative assistance, managing and optimizing administrative and financial tasks such as personnel coordination, management optimization, and financial logistics.● General management of the business matrix administrative office.● Implemented cost-saving measures, reducing operational expenses by 20%.● Developed financial reports and budgets, enhancing transparency and strategic planning.

Executive Mba, Gestão Com Ênfase Em Gestão Comercial E Vendas

MBA executivo com foco em gestão comercial, executiva e expansão geral.

Bacharelado Em Administração, Business Administration And Management, General

Bachelor of Business Administration with a focus on "Strategic Planning", "Business" and "Leadership".