Gustavo Jaca Email & Phone Number

Córdoba, Argentina

• Conducted thorough analysis of e-commerce revenue and delivery data from 2016 to 2018. Identified revenue patterns, popular products, and delivery efficiency metrics. Implemented an ELT data pipeline using SQLite and.
• Conducted a thorough home loan risk assessment initiative to forecast the repayment abilities of home loan applicants. Managed, visualized, and processed a dataset comprising over 350,000 transactions. Trained.
• Created an image recognition system with ResNet-50 CNN in TensorFlow. Implemented a UI for image uploads and a Flask API for processing and class predictions. Developed under the microservices paradigm using Docker.
• Implemented vehicle make and model classification for e-commerce using CNNs. Cleaned, visualized, and augmented the dataset, achieving a 77% precision rate. Deployed on AWS instances via Docker as an API-based.
• Conducted sentiment analysis on movie streaming platform reviews using techniques like BoW, TF-IDF, and word embeddings. Developed a sentiment analysis model with a 0.95 AUC ROC score for detecting positive and.
• Developed an insurance policy generation chatbot using GPT-3 turbo as the language model. Interacts with users through natural language conversations, utilizing a vector database of company-specific policies for.

• Developed a Portability Consultation Service tailored for Telephony systems, encompassing billing generation and routing optimization.
• Implemented a system based on an ETL module, fetching daily update files from an FTP (~ +10k new ported numbers per day) and applying changes to the Operational database. Utilized SQL Server for the database and Python.
• Enhanced and maintained a Carrier Clearance System, utilizing CDR (Call Detailed Records) data containing minute traffic exchanges between networks.
• Implemented DETRAF to generate reports determining operators' payment or reception for network traffic, following government regulations.
• Utilized SQL Server for both the relational database and the importing and processing logic, managing CDRs from Session Border Controllers or Softswitches and executing logic related to Carrier Interconnections.
• Co-designed the whole architecture for a new project, aimed at delivering an omnichannel support system.

Córdoba, Argentina

• Led the commercial team, ensuring alignment with department objectives.
• Managed operational challenges and client relationships effectively.
• Planned and tracked annual Business Plan progress, guiding quarterly objectives.
• Diversified business portfolio through new opportunities and innovative solutions.
• Cultivated relationships with key domestic and international suppliers, optimizing partnerships.
• Participated in 10+ international events, fostering connections and market insights.

• Developed Business Dashboards utilizing Tableau and Big Query to drive informed decision-making.
• Managed and analyzed high-volume Internet Traffic to extract actionable insights and optimize performance.
• Interpreted marketing statistics to identify and capitalize on emerging trends, facilitating strategic planning and resource allocation.
• Integrated Business Intelligence (BI) systems with traffic management platforms to streamline data workflows and enhance operational efficiency.
• Coordinated cross-functional teams within the department to ensure seamless collaboration and achievement of project objectives.

Córdoba, Argentina

• Led the development of tailored products and services for the Telecom Market, driving growth.
• Implemented value-added solutions for the Commercial department, enhancing customer satisfaction.
• Conducted research on emerging technologies and market trends to inform strategic decisions.
• Provided technical support for crafting compelling proposals and addressing client needs.

• Cultivated relationships with new suppliers to expand product offerings and competitiveness.
• Offered technical consultation and optimized procurement processes for mobile operators.
• Presented commercial offers and showcased technical expertise in Telephony sector contests.

• Directed and empowered the Support and Operations Team, fostering a culture of excellence and accountability.
• Managed customer accounts, overseeing problem resolution and delivering high-quality Level 3 support services to ensure client satisfaction.
• Played a pivotal role in evaluating Next Generation Network (NGN) projects, strategically planning and consulting on new telephony products, and optimizing NGN networks for enhanced performance.

• Conducted comprehensive training sessions and courses in both Argentina and Brazil, equipping team members with the skills and knowledge needed to excel in their roles.
• Provided extensive pre-sales and post-sales support, nurturing client relationships and ensuring a seamless experience throughout the customer journey.

Diplomatura En Ciencia De Datos, Aprendizaje Automático, Data Science, Machine Learning

Activities and Societies: Análisis y Visualización, Análisis Exploratorio y Curación de Datos, Introducción al Aprendizaje Automático.

Diplomatura En Big Data Y Business Analytics

Ingeniero En Telecomunicaciones