Gustavo Maciel Email & Phone Number

São Paulo, Brazil

São Paulo, Brasil

• Strategic Performance Leadership:
• Undertook diverse responsibilities encompassing Performance Analysis, Process Optimization, Performance Management, Data Analysis, and Leadership.Proficient Data Insight Generation:
• Showcased expertise in efficient data collection and analysis, consistently deriving actionable insights that pinpoint improvement opportunities.Goal-Oriented Leadership:
• Adeptly set unambiguous goals, leading teams with a visionary approach that… Show more Strategic Performance Leadership:
• Adeptly set unambiguous goals, leading teams with a visionary approach that aligned with the broader organizational objectives.Cross-Functional Collaboration Champion:
• Fostered cross-departmental collaboration, ensuring seamless coordination that enhanced overall efficiency and effectiveness. Show less

São Paulo, Brasil

• Data Analysis and Performance Optimization:
• Performed meticulous data analysis, measuring performance metrics to identify opportunities for process optimization and operational efficiency.Actionable Insights for Strategic Growth:
• Developed comprehensive metrics that yielded actionable insights, playing a pivotal role in shaping informed strategic decisions for the organization's growth.Forecasting, Predictive Modeling, and Stakeholder Synergy:
• Leveraged… Show more Data Analysis and Performance Optimization:
• Leveraged forecasting and predictive modeling techniques to enhance performance predictions and guide future strategies. Collaborated closely with stakeholders to streamline workflows, optimizing processes and.
• Demonstrated an unwavering commitment to delivering insights that added substantial value, contributing to optimized metrics and ultimately fostering organizational excellence. Show less

São Paulo, Brazil

• Through my expertise in driving digital transformation and strategic project advisory, I've consistently delivered cost-effective solutions, operational excellence, and innovation across industries.Digital.
• Enabled digital transformation across industries for both public and private companies, delivering cost-effective plans with aggregated ROI and operational excellence.Strategic Project Advisory:
• Advised planning, strategy, and execution of… Show more Through my expertise in driving digital transformation and strategic project advisory, I've consistently delivered cost-effective solutions, operational.
• Advised planning, strategy, and execution of key projects for a major Brazilian bank, driving innovation in time-to-market and customer-centricity. Show less

São Paulo, Brasil

• Through strategic program design, executive collaboration, process enhancement, and technical mentorship, I have consistently demonstrated my commitment to driving innovation, fostering excellence, and delivering.
• Orchestrated the design and deployment of CCEP (Cognizant Customer Excellence Program) for LATAM, a pivotal customer advocacy initiative.
• Developed innovative KPIs… Show more Through strategic program design, executive collaboration, process enhancement, and technical mentorship, I have consistently demonstrated my commitment to driving innovation.
• Developed innovative KPIs, including NPS and Market Comparison, enhancing customer insights.
• Formulated a global framework to institutionalize CCEP, collaborating with executives on execution strategies.Executive Advisory and Action Plans:
• Advised executives on impactful action plan execution, ensuring alignment with program objectives.

São Paulo, Brazil

• Leadership and Methodologies:
• Led a developer's team, utilizing Kanban and Agile Methodologies, to implement new features across diverse systems, driving innovation and efficiency.Strategic Collaboration:
• Collaborated closely with the Risk Management team, providing technical leadership and risk mitigation support for high-revenue accounts, ensuring seamless operations and customer satisfaction.Continuous Improvement.
• Played a pivotal role by advising… Show more Leadership and Methodologies:
• Played a pivotal role by advising key stakeholders and actively participating in Lean Kaizen programs, fostering a culture of continuous improvement and driving organizational excellence.Operational Enhancement:
• Applied ITIL Methodology to support the Billing Process (Oracle BRM) for multinational companies, contributing to enhanced operational efficiency and streamlined processes.Efficiency Optimization:

Kiel, Schleswig-Holstein, Germany

• International IAESTE Experience:
• Gained global exposure and insights through participation in the IAESTE program.Algorithm Complexity Research Support:
• Collaborated with researchers to delve into Algorithm Complexity studies.Cultural Proficiency - German Context:
• Deepened understanding of German culture, fostering cultural appreciation and integration.

São Paulo

• Process documentation and optimization:
• Responsible for documenting all company processes and identify optimal solutions for system improvements.Business requirement analysis and design:
• Analyzed business requirements from corporate areas and translated them into system designs.ERP integration and cost efficiency:
• Successfully integrated ERP (Protheus | Microsiga | ADVPL) with banks, resulting in reduced costs and increased finance team productivity.ISO:9001… Show more Process documentation and optimization:
• Successfully integrated ERP (Protheus | Microsiga | ADVPL) with banks, resulting in reduced costs and increased finance team productivity.ISO:9001 certification leadership:
• Played an active role in the ISO:9001 process elaboration, leading to the successful achievement of certification.Business Intelligence expertise:

Specialization

Bachelor'S Degree