Gustavo Sousa Email & Phone Number

County Dublin, Ireland

Dublin, County Dublin, Ireland

I work as a Content Moderator at Covalen, supporting one of our clients in Dublin. My role involves reviewing and analyzing content to ensure it follows the client's community guidelines and polices.With a focus on accuracy and safety, I help create a better online experience by identifying and addressing potential risks. Working in a fast-paced, multicultural environment, I'm skilled at making quick, informed decisions on sensitive content. - Reviewed reported content within guidelines and deadlines.- Ensured accuracy and quality in all tasks.- Resolved inquiries through a ticketing system promptly and empathetically.- Investigated issues like account support and abusive content.- Applied market knowledge to improve user support.- Stayed updated on products and community standards.- Analyzed data to enhance user experience.- Suggested improvements for workflow efficiency.- Identified trends and escalated critical issues.

Dublin, County Dublin, Ireland

As a Visual Merchandising Manager at Zara, I successfully led the visual strategy for one of the group's stores in Dublin, enhancing the store's layout to optimize customer experience and increase sales. My responsibilities extended beyond the store, as I provided support to other Inditex locations in Dublin and across Europe, ensuring consistent brand representation. In addition to my visual merchandising expertise, I managed a team of associates, fostering a collaborative environment to achieve our targets. My role also involved maintaining strong client relationships, ensuring that our visual displays aligned with customer expectations and brand standards.

County Dublin, Ireland

As a Visual Merchandiser, I played a key role in optimizing in-store displays and supporting overall store operations, ensuring alignment with company standards and driving sales performance.- Merchandising: Managed the setup of new stock and rotated existing collections in line with company standards.- Visual Planning: Created and executed display strategies, floor plans, and analyzed sales to guide the store’s visual direction.- Space Optimization: Planned store layouts to use space effectively and maintain an inviting atmosphere.- Communication: Provided feedback to the product and merchandising teams on displays and any issues.- Team Support: Trained and supported sales staff on merchandising standards and best practices.- Project Management: Worked under tight deadlines to implement displays and help open new stores across Ireland.

Dublin, County Dublin, Ireland

As a Sales Assistant at Zara, I provided exceptional service by assisting shoppers in finding the latest trends, offering styling advice, and ensuring a seamless in-store experience. My role includes maintaining product displays, managing inventory, and supporting the team in meeting sales goals. With a strong focus on brand standards, I contribute to a dynamic retail environment, balancing customer needs with store efficiency and brand presentation.

São Paulo E Região, Brasil

As a key member of the group, I have successfully contributed to driving the sales process by supporting daily operations within the marketing and eCommerce departments. My role has been instrumental in empowering the sales and marketing teams through strategic content development, social media management, and campaign execution.- Social Media Management: Developed and implemented social media strategies on Facebook, Instagram, and YouTube, increasing engagement and brand awareness.- Content Creation: Created and proofread marketing content for websites, social media, and other channels, maintaining consistent brand messaging.- Data Analysis: Analyzed sales data and collaborated with management to produce weekly reports that guided marketing strategies.- Campaign Execution: Managed fashion campaigns and coordinated all photographic content for online platforms, aligning with brand goals.- Stakeholder Coordination: Worked closely with press, influencers, and suppliers to promote the brand and build partnerships.- Event Coordination: Organized networking events and store openings, enhancing brand presence.- Branding & Communication: Played a crucial role in developing and refining the company's branding and communication strategies, ensuring consistent messaging across all channels.

São Paulo, Brazil

Over four years of experience at C&A, where I was responsible for enhancing store visual to drive sales and improve customer engagement. Key responsabilities included:- Leading visual setups for new store openings, window displays, and mannequin styling.- Collaborating with commercial teams to optimize product placement and store layout for better sales performance.- Training staff on visual merchandising standards to ensure consistency and quality accross the store.This role honed my skills in visual strategy, team leadership, and sales-driven merchandising.

Postgraduate Degree, Marketing

Bacharel Design De Moda, 9,5

Activities and Societies: Activities linked to the area of design, specifically fashion. I’ve performed projects from research to creating.

Diploma Of Education, English Language And Literature, General