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Luis Gustavo Menezes De Oliveira Dias is listed as Service desk at Hepta Informática, a company with 530 employees, based in Boa Vista, Roraima, Brazil. AeroLeads shows a matched LinkedIn profile for Luis Gustavo Menezes De Oliveira Dias.
Luis Gustavo Menezes De Oliveira Dias previously worked as Level 2 Service Desk at Hepta Informática and Level 2 Service Desk at Dss Serviços De Tecnologia. Luis Gustavo Menezes De Oliveira Dias holds Information Technology from Estácio.
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Just an IT supporter with some years experience.Always looking to improve my skills.
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Boa Vista, Roraima, Brazil
I work at the Level 2 Service Desk, providing technical support to users across Brazil, focusing on information technology and internal systems.Responsible for handling requests via Teams, phone, and email, redirecting complex cases to specialized teams as necessary.Achieved a 90% success rate in service delivery, demonstrating my ability to resolve issues.
Boa Vista, Roraima, Brazil
Provided comprehensive assistance in Windows 10 operating systems, managing user requests through IT Service Management (ITSM) systems.Supported approximately 20 internal users with troubleshooting issues related to Windows 10, printers, network connectivity, Wi-Fi, and network access.Collaborated with external partners to resolve on-site technical issues.
Manaus Area, Brazil
Managed network and information security tasks, supporting managerial activities for Yamaha customer services in the factory in Manaus, AM.
Manaus, Brazi
Represented brands in the construction sector, including 3M, driving sales and fostering relationships with clients.Provided product knowledge and support to customers, enhancing their understanding of the products and increasing sales opportunities.Collaborated with construction professionals to identify needs and propose suitable solutions, leading to.
Manaus Area, Brazil
Analysis and development of analytical charts in spreadsheets with Excel V. 2016 with VBA code with automation purpose.Constant feedback with the coordinators and managers often needs to develop new tools to meet the demand of the Local Control.
Manaus E Região, Brasil
Forneci suporte de primeiro nível aos usuários, abordando questões de hardware e software.Auxiliei na resolução de problemas técnicos, garantindo mínima interrupção nas operações.Documentei incidentes e resoluções para melhorar a base de conhecimento para referência futura.
Manaus E Região, Brasil
Adquiri experiência valiosa como estagiário no departamento de TI, servindo como porta de entrada na área de tecnologia.Realizei manutenção em computadores e ajudei analistas com diversas tarefas de TI em um ambiente fabril, aprimorando minha compreensão das operações de TI.
Other employees you can reach at hepta.com.br. View company contacts for 530 employees →
Miguel Ângelo
Colleague at Hepta InformáticaSobradinho, Federal District, Brazil, Brazil
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EA
Eduardo Augusto
Colleague at Hepta InformáticaGreater Brasilia, Brazil
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CH
Carlos Henrique Stapait Junior
Colleague at Hepta InformáticaBlumenau, Santa Catarina, Brazil, Brazil
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HS
Hugo Santana
Colleague at Hepta InformáticaMesquita, Rio De Janeiro, Brazil, Brazil
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AB
André Baêta
Colleague at Hepta InformáticaTaguatinga, Federal District, Brazil, Brazil
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CC
Cintia Cirino
Colleague at Hepta InformáticaBotucatu, São Paulo, Brazil, Brazil
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RM
Ronaldo Mascarenhas De Oliveira
Colleague at Hepta InformáticaFeira De Santana, Bahia, Brazil, Brazil
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LD
Leonardo Da Chaves
Colleague at Hepta InformáticaBrasília, Federal District, Brazil, Brazil
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JW
Jeferson William
Colleague at Hepta InformáticaRio De Janeiro, Rio De Janeiro, Brazil, Brazil
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HS
Henrique Silva
Colleague at Hepta InformáticaFederal District, Brazil, Brazil
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Quick answers generated from the profile data available on this page.
Luis Gustavo Menezes De Oliveira Dias works for Hepta Informática.
Luis Gustavo Menezes De Oliveira Dias is listed as Service desk at Hepta Informática.
Luis Gustavo Menezes De Oliveira Dias is based in Boa Vista, Roraima, Brazil while working with Hepta Informática.
Luis Gustavo Menezes De Oliveira Dias has worked for Hepta Informática, Dss Serviços De Tecnologia, Gondini Tecnologia, A. Oliveira Representante De Marcas, and Rm Telecom.
Luis Gustavo Menezes De Oliveira Dias's colleagues at Hepta Informática include Miguel Ângelo, Eduardo Augusto, Carlos Henrique Stapait Junior, Hugo Santana, and André Baêta.
You can use AeroLeads to view verified contact signals for Luis Gustavo Menezes De Oliveira Dias at Hepta Informática, including work email, phone, and LinkedIn data when available.
Luis Gustavo Menezes De Oliveira Dias holds Information Technology from Estácio.
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