Gustavo Pires Email & Phone Number

São Carlos, São Paulo, Brazil

Key contributor in supporting the big data production environment, utilizing technical expertise in Hive,Pig, and Python to fine-tune functionality and ensure optimal system performance. Proactively identifiesand resolves production issues, playing an essential role in change management. Oversees theexecution of critical changes, emphasizing transparent communication with stakeholders for seamlessimplementation.

São Carlos, São Paulo, Brazil

Specialized in bridging the gap between technical teams and business units in Big Data projects.Responsibilities included gathering and defining project requirements to align with business goals andtechnical capabilities. Created detailed documentation of project specifications and system architecture.Facilitated effective communication and collaboration between IT teams and business stakeholders toguide project direction and ensure alignment with organizational objectives.

São Paulo

Scoped, designed, and executed tests for BSS and OSS systems, vital for billing projects. Managedend-to-end business flows, ensuring compliance with business requirements. Contributed to the productlifecycle, enhancing processes and methodologies for improved system performance. Facilitated UserAcceptance Testing (UAT), bridging communication between developers and end-users for clearfeedback and effective solutions.

São Paulo, Brazil

Focused on testing and validating the Fiscal Review functionality within Wal-Mart’s Global DeliverySystem, specifically targeting the billing process. Involved in end-to-end analysis, design, and executionof test cases. Coordinated with international teams for incident management and system testingsupport, ensuring accuracy and efficiency in billing-related functionalities.

São Paulo, Brazil

As a system integration expert in the Amdocs implementation for NET, led the design and developmentof integration tests. Managed and guided offshore teams in India and Puerto Rico, focusing on effectiveteamwork and clear communication. Key contributor to test strategy and planning, demonstrating strong leadership in coordinating remote resources.

Campinas, São Paulo, Brazil

Responsible for Quality Assurance in web-based projects using Drupal and SharePoint for Johnson &Johnson International. Demonstrated expertise as a Software Tester for Libra Terminais in a projectutilizing a Delphi-based system for complex database management. Employed Scrum methodologyeffectively with both clients, showcasing adaptability and proficiency in agile environments.

Hortolândia, São Paulo, Brazil

Engaged in system specification analysis, test case development, and defect management for theDirectv project, working with teams in India and the U.S.A. Responsible for training offshore resourcesin Web Services testing for the Order Management System, showcasing early adeptness in qualityassurance and international team collaboration.