Gustavo Paula Silva Leão Email & Phone Number
Who is Gustavo Paula Silva Leão? Overview
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Gustavo Paula Silva Leão is listed as Supply Chain Supervisor - LATAM at Mercado Livre, a company with 30507 employees, based in Osasco, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Gustavo Paula Silva Leão.
Gustavo Paula Silva Leão previously worked as Logistics Planning Supervisor at Mercado Livre and Operations Performance Specialist at Mercado Livre. Gustavo Paula Silva Leão holds Pós-Graduação Lato Sensu, Gerenciamento De Projetos from Fundação Getulio Vargas.
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About Gustavo Paula Silva Leão
Professional with solid experience in Supply Chain, logistics operations, and Customer Success, with a strong track record in project management, coordination of cross-functional teams, and process optimization. I integrate these areas to ensure operational efficiency and customer satisfaction, with a consistent focus on results and people development through continuous KPI analysis and the implementation of strategic improvements.Graduated in Mechanical Engineering from the Federal University of Vales do Jequitinhonha and Mucuri (UFVJM/2019) and a post-graduate in Project Management from Fundação Getúlio Vargas (FGV/2023). Completed an exchange program at Colorado State University (CSU/2014, 2015).Currently serving as Logistics Planning Supervisor at Mercado Livre, responsible for the governance of logistics processes and management of non-productive supply inventories. I work directly in the planning and optimization of the supply network, ensuring operational cost reduction and increased logistics efficiency.Strong knowledge in Supply Chain management, process mapping, KPI analysis, productivity strategies, reduction of operational losses, and service level monitoring (SLA). Proficient in tools such as Business Intelligence (BI), Tableau, PDCA, Kaizen, DMAIC, SQL, Google Cloud, Looker Studio, and Microsoft Office Suite.
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Gustavo Paula Silva Leão work experience
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Logistics Planning Supervisor
CurrentLogistics Planning Supervisor;Responsible for the planning of returnable logistical supplies across the entire logistics network of Mercado Envios.
Operations Performance Specialist
- Innovation Project Management in Mercado Envios (Fullfilment) Brazil;- Product Owner in Mercado Envios (Fullfilment) Brazil, working directly with backlog management;- Leader of tools and reporting optmization for Mercado Envios Operations;- Latam leadership of agile projects with cross-center impact;- Use of SQL language to develop data sources;- Data.
Customer Sevice Sênior Team Leader
- Management of processes and teams (Teleperformance | BPO), indirectly managing a team of approximately 70 people;- Direct collaboration with internal support areas to enhance the BPO results (Teleperformance | BPO) performance, working alongside available tools;- Leading meetings with BPO (Teleperformance | BPO) leadership to develop strategies and.
Customer Service Team Leader
- Processes Management and service flows;- Operational Management, guidance on activities, and improved time management;- Mapping of the customer journey, with ongoing identification of improvement opportunities;- Monitoring of KPI's (NPS, Operational Excellence, CR, FCR, AHT, SLA, and productivity) for operational results management and enhancement.
Senior Inventory Logistics Analyst
- Responsible for the finished goods inventory;- Responsible to analyze the Warehouse KPI's in order to reduce storaging and shipment damages, sales cuts and to improve the accuracy;- Responsible to create and execute PDCA's actions to find ways and make plans to generate savings and a better operation;- Operational management of inventory team (8.
Logistics Analyst
- Responsible for the finished goods inventory;- Responsible to analyze the Warehouse KPI's in order to reduce storaging and shipment damages, sales cuts and to improve the accuracy;- Responsible to create and execute PDCA's actions to find ways and make plans to generate savings and a better operation;- Operational management of inventory team (8.
Industrial Engineering Intern
Responsabilites:- To calculate and report using electronic worksheets and specific tools, the key performance indicators (KPI's) of the whole factory;- To participate of the Kaizen and Continous Improvement team;- To analyze the factory processes;- To analyze and submit factory improvement projects.
Colleagues at Mercado Livre
Other employees you can reach at mercadolivre.com. View company contacts for 30507 employees →
Bianca Cristina Ferreira Farias
Colleague at Mercado Livre
Jundiaí, São Paulo, Brazil, Brazil
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GM
Guilherme Macedo
Colleague at Mercado Livre
São Bernardo Do Campo, São Paulo, Brazil, Brazil
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MP
Marcos Paulo Roldão
Colleague at Mercado Livre
Sorocaba, São Paulo, Brazil, Brazil
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FM
Fernanda Modesto
Colleague at Mercado Livre
São Paulo, Brazil, Brazil
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RA
Rosangela Aparecida Sant Anna Vieira
Colleague at Mercado Livre
São Paulo, Brazil, Brazil
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GR
Gabriela Rodrigues
Colleague at Mercado Livre
Sorocaba, São Paulo, Brazil, Brazil
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LF
Luiz Fernando Moreira
Colleague at Mercado Livre
Ribeirão Preto, São Paulo, Brazil, Brazil
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MM
Mariana Morais
Colleague at Mercado Livre
Osasco, São Paulo, Brazil, Brazil
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GD
Gabriela De Sousa Oliveira
Colleague at Mercado Livre
Avaré, São Paulo, Brazil, Brazil
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MO
Mariana Oliveira
Colleague at Mercado Livre
Guarulhos, São Paulo, Brazil, Brazil
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Gustavo Paula Silva Leão education
Pós-Graduação Lato Sensu, Gerenciamento De Projetos
Bacharel Em Engenharia Mecânica, Mechanical Engineering
Visiting International Program, English Language And Mechanical Engineering
Bachelor Of Science And Technology, Mechanical Engineering
Frequently asked questions about Gustavo Paula Silva Leão
Quick answers generated from the profile data available on this page.
What company does Gustavo Paula Silva Leão work for?
Gustavo Paula Silva Leão works for Mercado Livre.
What is Gustavo Paula Silva Leão's role at Mercado Livre?
Gustavo Paula Silva Leão is listed as Supply Chain Supervisor - LATAM at Mercado Livre.
Where is Gustavo Paula Silva Leão based?
Gustavo Paula Silva Leão is based in Osasco, São Paulo, Brazil while working with Mercado Livre.
What companies has Gustavo Paula Silva Leão worked for?
Gustavo Paula Silva Leão has worked for Mercado Livre and Mars.
Who are Gustavo Paula Silva Leão's colleagues at Mercado Livre?
Gustavo Paula Silva Leão's colleagues at Mercado Livre include Bianca Cristina Ferreira Farias, Guilherme Macedo, Marcos Paulo Roldão, Fernanda Modesto, and Rosangela Aparecida Sant Anna Vieira.
How can I contact Gustavo Paula Silva Leão?
You can use AeroLeads to view verified contact signals for Gustavo Paula Silva Leão at Mercado Livre, including work email, phone, and LinkedIn data when available.
What schools did Gustavo Paula Silva Leão attend?
Gustavo Paula Silva Leão holds Pós-Graduação Lato Sensu, Gerenciamento De Projetos from Fundação Getulio Vargas.
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