Salesforce Specialist
CurrentAt iPremios.com, for the last 4 years I have focused on Salesforce implementations primarily for BAT (British American Tobacco), supporting their operations across Brazil, Canada, Chile, South Africa, Poland, and Romania. Over this period, I have led projects in Service Cloud and Marketing Cloud, enabling streamlined customer service and personalized marketing initiatives. My core expertise lies in Salesforce development, where I create and optimize features in Sales Cloud through custom Lightning Web Components (LWC) and Apex.I design automated solutions such as scheduled jobs, batch processes, and flows, ensuring seamless and efficient workflows tailored to meet the complex regional requirements of each market. By bridging strategic planning with hands-on development, I deliver high-impact, scalable solutions that drive consistent value across multiple regions.