Gustavo Ugalde Balcázar Email & Phone Number

Bogotá, Distrito Capital, Colombia

Provincia De Lima, Peru

Ciudad De México Y Alrededores, México

Regional support to fundraising and engagement activities in Latin America.

San José Costa Rica

Ciudad De México Y Alrededores, México

Lead a multi disciplinary team focused on maximizing both corporate and individual donations for field projects that benefitted more than 35,000 children with programs of water, nutrition, health and rights awareness. Positioned WV as a NGO leader through a media and public relations campaign.• Led income growth of 162% from local donations over 3 years, passing form US$2M to US$5.2M per year.• Engaged with leaders from corporate and public sectors achieving deals for US$7.5 million with Latin American companies such as Walmart, CocaCola-FEMSA, KPMG, Mattel, IDB and the Mexican Government. • Developed and implemented a corporate value proposition, based on the field needs and organizational ethics, that lead to a growth in income of 130% in 3 years.• Designed and implemented a communications and marketing strategy at the national level leading a team of 36 staff that increased the number of individual child sponsors by 150% in 2 years. • Improved practices of accountability to donors, increasing payment rate and donor retention by 12%, reducing cancellations and increased the long-term donor value from 51 to 62 months.• Developed a branding and communications strategy to place World Vision Mexico as a leader in Child Protection and Community Development achieving national recognition and public awareness.

Mexico City, Mexico

Developed a Corporate Social Responsibility strategy with a number of products focused on adding value both to the beneficiaries and donors. Integrated a team with a strong objective orientation and a focus on delivering high quality accountability reports to donors.• Designed an engagement strategy and a product portfolio of corporate responsibility that led to a growth of 120% on corporate donations in 3 years and increased the number of alliances from 5 to 26. • Increased corporate and government cash donations by 19% per year through successful corporate social responsibility alliances with global, national companies and ministries from the Mexican Government.• Diversified donor portfolio, networked actively with corporate and social responsibility leaders, collaborated actively with global WV offices to maximize the impact and reach of corporate alliances.

Planning and coordination of product distribution in time and form for the UK and Europe.• Managed and monitored the supply chain to fulfill the ethical promise of the organization. Liaised with producers, manufacturers and distributors at all levels to ensure producers and workers benefit from the Fairtrade system.• Achieved substantial savings in 2008 through an exhaustive revision of contracts and work schemes, optimizing the distribution network with suppliers in the UK and Europe.• Provided information and support to customers and suppliers, maintained direct contact enhancing relationships through visits and implemented a continuous improvement strategy.• Project leader for the development of a CRM application and an e-Commerce website.

Planning and management of product distribution for top brands Redken, Loreal Professionnel and Kerastase with more than 18K sales points nationwide.• In charge of customer service, analysis of supply chain and integration with areas of marketing, production and imports, achieving cost reductions through distribution network optimization and supplier selection.• Responsible for joint forecasting of product demand, integrating marketing and sales teams, increasing fill rate for Redken brand over 12% in 2 years.• Leader of strategic projects in operations (picking & packing), SAP implementation, physical distribution and supplier selection based on cost/efficiency analysis achieving constant savings in the area.

Master Of Science (Msc), Poverty Reduction And Development Management, Chevening Scholarship Awarded

Activities and Societies: Beca Chevening del British Council

Bachelor Of Science (Bsc), Industrial Engineering, Honours